The pandemic revolutionized the face of modern medical care. New vaccine technology was utilized, contact tracing expanded, and—perhaps most impactful to patients and providers—widespread telehealth became a reality. In fact, providers saw a 78% spike in the use of telehealth services in just two months in early 2020. Fear may have motivated the initial increase in telehealth services, but...
2021 was a roller coaster of a year for healthcare providers. After a tough year, we thought vaccines would help things get back to normal—and then the Delta variant hit. From huge patient volume swings to a national staffing crisis to keeping up with massive tech advances in healthcare, 2021 was a volatile year. What lessons did you learn? What are you taking with you into 2022? How are you...
In 2018, Mercer predicted that demand for healthcare workers will outpace supply by 2025 (source). Then, in 2020, the pandemic hit. COVID-19 amplified staffing issues at medical offices. Nearly 1 in 5 healthcare workers have quit their jobs since February 2020, and an additional 31% of healthcare workers (who have kept their job during the pandemic) have considered quitting. We know that...
You understand that your front desk staff isn’t just answering phones and letting the doctor know when patients have arrived—there are complexities and challenges in their work, and those have been further exacerbated by the COVID-19 pandemic. As we head into flu season—your busiest season of the year—how can your clinical workflow be tweaked to make your front desk staff’s lives a bit...
Emergency department (ED) diversion is a long-standing strategy that is deployed when hospital beds are full and the ED cannot send admitted patients upstairs to a bed. In short, hospitals can request from local EMS officials to be placed on ‘diversion status’ in order to not receive any more EMS mediated visits until conditions in the ED improve. Due to the recent COVID spike, hospitals...
Solv’s new EHR integrations and automations eliminates work for the front desk and improves data accuracy In 2019, we launched Data Connect: Solv pledged to openness and interoperability with other healthcare technology providers with a focus on EHR compatibility. And, six months ago, we shared an update with our partners that while some EHRs elected to remain closed, we still were...
*this blog was originally published on 11/19/2020 and has been updated for clarity. As traffic to your clinic increases with the onset of flu season and holiday travel, there is an increased demand for appointments. In recent years, the Urgent Care industry has been receiving unprecedented patient volumes, leading to outrageous wait times and lower patient satisfaction ratings. What can you...
Solv’s new Robotic Automation technology opens up closed EHRs and unlocks opportunities for healthcare innovation Over the past decade, many EHRs have slowly adopted new standards of interoperability, and are now providing open integrations with outside technologies. For those EHRs who haven’t taken action, the 21st Century CURES Act has forced them to become more patient-centric and...
“It was the best of times, it was the worst of times...it was the season of light, it was the season of darkness, it was the spring of hope, it was the winter of despair”. Although written over 160 years ago by Charles Dickens, this opening line to A Tale of Two Cities, could not be more applicable to the outcomes healthcare operators will face. Hope is not a strategy. Healthcare executives...
Recent data from the Covid Tracking Project report a national daily average of 802,000 tests, compared to the 2.2 million daily test target set by researchers from the Harvard Global Health Institute. To increase testing to the level considered necessary to stop the spread of COVID-19, communities are relying on a range of testing venues — from hospitals, physician practices, and urgent...
