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in Empire, CO.

Dr. Kenneth Farrell saw my for a lingering cough. He said he was prescribing a steroid for the cough, and when I asked if I could have cough medicine he said he would give promethazine. When I went to pick up my prescription, there was no steroid. Also, his bedside manner was off-putting.

I’m not sure if something changed about this office but I have been there several times before. Last night was by far the longest I’ve had to wait (and there weren’t many people in the waiting room), the check in took a while even though I’ve been there before and have given my information before (and last time my check in was basically instantaneous but this time I had to enter everything) and when I got in my wait in the inner room was long. The room was the least clean I’d been in (which I noticed while sitting there staring at the ground and furniture for the long time I was waiting). The people, as always, were kind but the overall experience was much less pleasant than it has been in my several previous visits with either me or my children.

We so appreciated the quick care and wonderful staff! Hopefully we won’t need you when we come back.

Lexi was AMAZING! SUCH A KIND and sweet soul! She made me feel so comfortable and welcomed. I had a really bad experience at the AFC on Colfax (stay away from there). I called her and she told me to come right in! This is the service one would expect at a medical facility. Thank you so much for helping me get my Covid test quickly! I so appreciate your kindness, it really helped turn my day around! Thank you!!!!

2 hour waiting time is unacceptable regardless of short staffed providers.

Awesome! Excellent advice . Thank you.

Friendly helpful staff. No long wait. And easy resolution to my problem.

QR code provided for check-in worked seamlessly.  Courtesy extended from the front desk including the escort to a examination room, was excellent. PA Carla, was attentive, knowledgeable and professional. I felt confident in her care. AFC is an invaluable service to Louisville and the surrounding areas and highly recommended.

It was fast and Monique was friendly and gentle with our sleeping baby. If I need further testing I'd go back to the highlands afc urgent clinic

Great discreet service, scheduled my visit and paid for for the test online not in Showed up at lab, checked in and was seen within minutes. Blood and urine were collected, test results came back quickly within 2 days because I did my test on a Friday. Quick, easy and cheap. Didn't have to wait for a visit to my PCP, and then get referral to lab.