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in New Kent, VA.

Friday, the day after Thanksgiving, all of our doctors' offices were closed, condition could not wait until Monday, went to Bon Secours Urgent Care on Nine Mile Rd, it was not busy, we walked in, greeted by friendly receptionist, we were immediately called back, two kind and knowledgeable nurses assisted us, the doctor was quick to respond, immediately diagnosed the problem, took extra time to explain things and answer questions, printed out our full report, and sent in a prescription. Everyone was so nice and professional. If I had to say something negative the only thing I could come up with would be the room freshner in the waiting area, I am super sensitive to scents, and that wasn't even unbearable. I can understand why it might be needed if the room was full. Overall this experience was excellent. I would definitely recommend Bon Secours Urgent Care.

Great staff! Saved my Xmas! Thanks to both of you for your kindness and care!

Was having flu symptoms, sign in was great, the wait was okay, wasn’t many people and I still waited a bit longer, person that took me back and weighed me was great, nurse checking blood pressure was great however the doctor was ice cold. More concerned about my blood pressure than the reason I was there. I told her it was normal and being treated. Told me I had an upper respiratory infection and didn’t give me any medicine to get rid of the infection. She checked my ears taking the same tip and sticking it in my mouth. I’m still out of breath, wheezing, and coughing up phlegm. I think my issue was a little more serious and with my primary care physician on vacation I’m left to suffer. I called back and was told that no additional medication would be provided pick up the cough and allergy medicine and basically tough it out. No chest xray done either.

Scheduled appointment for 5:00. I checked in around 4:40. Was out at 5:35.  Checking-in clerk so nice.  All of staff, assistants, doctors are great.  They genuinely care about and for you.

I came in one day without an appoint and waited two hours as a walk-in before I had to leave without being tested. I made an appointment through Labcorp for the next day, showed up on time, got tested easily and was on my way in 15-20 minutes. Staff is friendly and helpful.

I came in one day without an appoint and waited two hours as a walk-in before I had to leave without being tested. I made an appointment through Labcorp for the next day, showed up on time, got tested easily and was on my way in 15-20 minutes. Staff is friendly and helpful.