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in Florence, AZ.

Front desk staff was very kind and helpful as it was our first visit, I had a handful of questions. Wait time was the fastest I’ve ever experienced as a walk in! Medical staff was very kind, attentive and informative. So very thankful we came to this location. Highly recommend this staff and location! Only complaint was the restroom was a little dirty but people were using it back to back

Evidently there are 2 different web locations for this clinic. 1 showed me that all appts were full. I happened to click on the other & it had openings in a couple hours. So I was able to get in. From there, everything went well. I am now feeling much better. Thanks.

Everyone was nice, however just a regular 5 min verification that I have the flu and they give me the standard thing prescription.I walk out of there.Having to pay three hundred dollars even with insurance. I was told it was because they're a fever service and that's what they charge. Why couldn't they tell me how much it was gonna be before I walked in to see the doctor? I would have declined to go in. That's a lot of money when I already pay a lot of money for insurance out of my wife's paycheck. Thoroughly disappointed not knowing before i'm treated. Granted, I was warned there might be more than seventy five dollars for the copay, but I had no clue that they would want another two hundred and thirty bucks after I paid the seventy something. It sucks being sick and then being taken advantage of on top of that, just really sucks as well.

Everyone was very friendly and did a great job. Wait time was perfect. Bedside manner was very good. Yes , very much indeed. She was awesome.

This is my favorite urgent care.  They are so efficient and very caring about your concerns.  I appreciate them all very much.  I had a very bad experience at a Banner urgent care a couple of months ago when I was badly hurt from a fall.  They were very rude to me, both nurse and doctor.  I will always go to Gateway.  Thank you.

Everything went well. PA was excellent. Answered all my questions and was very knowledgeable. Xray was done and xray tech was very professional. Will definitely use facility again. Would recommend.

I have been here a few times with no Issues. I scheduled an appointment at 12;20 and was not seen until almost 2;00The communication with the front desk was absolutely horrible. They seemed to not care and had zero info to provide  The PA was amazing

I had been coughing for close to two weeks and thought I better make an appointment.  Went on line to schedule and it was a breeze including the check-in process.  Staff was caring.  I I’ll definitely tell family and friends.  Thank you!

Waited 2 hours to get in…staff was very friendly and helpful.  Felt very satisfied with quality of care once we were seen.