Case Studies
Check out real-life stories from on-demand care groups that have overcome challenges and found success with Solv.
Urgent Care
XPress Wellness
With 49 clinics spanning several states and multiple service lines, Xpress Wellness partnered with Solv to improve their patient experience and clinic throughput. What they found was a partner that serves as an extension of their team.
Maximizing Clinic Capacity: How Little Spurs Expanded Patient Access with Online Booking
Little Spurs, a 21-location pediatric urgent care group in Texas, has always strived to increase access to healthcare in their community. Previously walk-in only, Little Spurs made the jump to offering online bookings with Solv in 2018. Since then, the Solv platform has helped them maximize clinic c
Efficiency Redefined: Xpress Wellness Transforms Clinic Experiences through Software and Support
Urgent care workflows are unique and constantly evolving as groups expand services, locations, and capacity. Xpress Wellness is no different, with 49 clinics spanning several states and multiple service lines. When Xpress Wellness partnered with Solv to improve upon their patient experience and clin
Providing a modern experience patients want: AlphaMeD scales operations
AlphaMeD has taken a patient first approach, supporting their operational growth, and boosting patient rebooking rates—all of which helped them scale.
Data-driven leadership: York Hospital partners with Solv to track and improve patient loyalty
As York Hospital strives to remove the friction from access to care, Solv’s data has become instrumental in its ability to track and improve performance.
The switch to online availability: Just 4 Kids partners with Solv to offer patients more options
Just 4 Kids partnered with Solv to provide online booking options for patients. While they didn’t know to what extent it would change their workflow or patients' experience, they found it vastly did.
Patients First: How NextCare Connects, Retains, and Delights Patients Across 170+ Clinics with Solv
Their strategic partnership with Solv has helped them do more than just schedule millions of visits over the last five years. It has helped them find and retain a loyal patient base and find data that allows them to create processes that build patient satisfaction across all locations. Using Solv Co
How Solv Helps CareXpress Urgent Care Seamlessly Connect with Patients and Balance Workloads Across Multiple Locations
CareXpress adopted Solv Experience, Connect, and Video Telemed two years ago after trying to create a hybrid system to support telemedicine. The practice used another leading wait list management software but that solution did not integrate with eClinicalWorks, or any other EHRs. Without EHR integra
How Live Urgent Care Attracts 77% of Their New Patients From Solv
Live Urgent Care uses Solv to attract new patients, streamline their user experience, and create workflows that make load balancing more efficient for staff.
How Solv Increased Patients and Decreased Costs for Reliant Scientific
Reliant Scientific was transitioning from reference lab to direct testing lab but utilizing Solv’s easy-to-use platform, they cleared their data entry bottleneck and reconnected with their patients.
Montgomery County Enables Community Wide COVID Testing Using Solv
To maximize access to COVID testing, Montgomery County, PA partnered with Solv to implement a scheduling and contactless workflow solution that has processed more than 16,000 COVID-19 tests through Solv with an average patient rating of 4.9 out of 5 stars. See how they did it!
How CityLife Health Virtualized Their Front Desk to Manage High Patient Volumes
As primary care offices nationwide were closing in the wake of COVID, CityLife Health Clinic Manager Ruthann Anderson and her team recognized an urgent community need for accessible care. CityLife partnered with Solv to begin offering COVID testing, flu shots and urgent care to holders of all insur
Webinar: A case study of the City of Seattle's COVID-19 testing program
Listen in as we go behind the scenes with the City of Seattle and discuss the planning and execution of their acclaimed city-wide COVID-19 testing programs that are processing 2,500 tests a day.
How MultiCare Mobilized Scalable, Sustainable COVID-19 Care Delivery
Acting quickly to deliver care at ground zero of the COVID-19 pandemic in the US, Solv and Multicare, developed best practices for other health systems bracing to serve and protect their communities amidst a global pandemic.
How MultiCare Simplifies Clinic Operations, Improves Patient Experience, And Increases Revenue With Online Appointments And Patient Engagement
In a highly competitive market operating four different urgent care brands, a large, centralized health system was able to simplify clinic operations, improve patient experience, and ultimately increase revenue by using Solv for online appointments and patient engagement.
How Renown Health Revolutionized Their Patient Experience And Increased Operational Efficiencies
A leading not-for-profit hospital system in Reno, NV, partnered with Solv to improve their patient experience and increase operational efficiencies through urgent care scheduling & queuing, telemedicine services and reputation management.
NiteHawk Pediatric Urgent Care Responds to Telemed Demand with Solv
NiteHawk Pediatric Urgent Care is the newest urgent care group to implement the Solv telemedicine platform, allowing parents to conveniently arrange video calls with trusted pediatricians and be treated without ever leaving home.
Solv + Calibrater = Complete Patient Experience for Urgent Care
Solv and Calibrater Health have developed a partnership to enable urgent care operators to gain actionable insights from patient surveys, unifying patient experience data and ultimately improving the healthcare experience for consumers.
Attract more patients.
Reduce wait times.
Boost online reputation.
See why top practices use Solv.