Professional Ear Wax Removal
in Laguna Woods, CA

The wait was over 2 hours. I thought I had scheduled an appointment, but I guess I was considered a walk- in.

Was looking for a new place after moving, and I will definitely be coming back! From the front staff to the MA to the PA, all my questions were answered with respect. I was a walk in and didn’t wait as long as I had thought, Their online presence makes this place easy to navigate and schedule and view medical records.

Took my daughter this afternoon to get her ears checked for a possible infection from her earrings. The front desk staff were super friendly , the gentleman that saw us before the doctor was as well. The doctor was awesome. My daughter was super nervous and she made her feel at ease. Even asked her questions about her stuffed animals she had which just showed she cared and wanted to make her feel relaxed! Experience couldn’t have been better!!

Made my appointment same day and everything from check in to my departure was great! The team at the Cypress location is always pleasant, efficient and friendly I highly recommend them!! Thank you!

Clinic did not have catheters, I was referred to ER, very disappointed

This was probably the best care I've had. The doctor was very cool and chill. I wish he was my primary care to be honest.

Amazing, so quick and helpful. Took the time to hear my ailments and talk through all of my treatment options. Will come back anytime I am not feeling well.

The only complaint was the almost three hour wait. I had no idea I could schedule an appointment. The staff and doctor were very helpful

Would like to have received discharge instructions. So I knew what was recommended no one came back to my room and I waited also 20 min but another patient was guided to my room

The PA was very thorough. Offered a lot of solutions to alleviate pain

I had a cold that wasn't getting any better. So I looked up Urgent Care centers in my medical app and up pops Carbon Health. Living right in the area was so convenient. I made an online appointment instead of walking in. And everything was perfect! I was taken care of, received prescriptions to pickup. They are so caring and professional there. I recommend to go to Carbon Health at Eastvale Merge. Should I ever need the service again, this is my place of choice. Thanks Carbon Health! I feel so much better today!

Excellent service thank you l will come back again if l need ti. I will recommend to everybody needs assistance

Our visit was great Took my 2 nieces to get checked. Even tho we were walk ins they were seen fast. Staff was great great customer service. Im glad I brought them here Will tell my sister so she can continue their visits here. I recommend this place for your medical care Dr was amazing

Great Care and Service The staff members are warm and professional

So I’m like 100% sure I have either the flu or Covid. I came in here only because I have an infant my older boys I’ve had Covid in the flu. My baby is only one and a half so I didn’t want to get swabbed for Covid and the flu the PA who was working I believe his name was Jeremy obviously did not want to do any testing again. I have an infant. I don’t feel like sitting in an urgent care for 12+ hours nor do I feel like having my infant hospitalized due to Covid and or the flu so I had to walk my ass back to the Carbon health to tell them I wanted to get swabbed for Covid and the flu. It’s a little bit annoying that I come out of my way and pay for a visit when I don’t get anything done all he tested me for was strep and I knew I didn’t have strep. He did not listen to any of my concerns and or symptoms He sat there and said that everything seems to be revolving around my throat hurting, which was not the case I never once said that the nurse Lulu was amazing. She helped me and she also did my swab test.

Made an appointment for next day and they even called me back before app time. The doctor was very attentive to my concerns. Absolutely would recommend them. Wish they closer to my house (they used to be).

Pain from Sciatica had become unbearable. I wasn't able to schedule an appointment with my doctor, but I went online to Carbon Health's website and had no trouble booking an appointment. I was seen on time, the facility was clean & comfortable, the check-in process was hassle free, and the young lady at the front desk was polite and professional. Dr. Upton was a tremendous help to me. In addition to being able to prescribe the right medication for my condition, she advised me regarding lifestyle changes that might be beneficial. Above all - SHE LISTENED to me! I would certainly recommend this location to my friends and neighbors.

I like the way staff is and very helpful and P A also very helpful