COVID testing & Rapid testing near me in Phoenix Lake, CA

Wait time was good, got in at 1:40pm for my 1:30pm appointment. Staff was friendly and explained things to me. I did kind of get the impression that they were tired of me because I was trying to ask clarifying questions to make sure that later on I will not be thinking about the questions I was afraid to ask :P. It’s very easy for me to just accept what I’m told, and not ask anything, but I’m trying to learn to advocate for myself because it seems like that’s what is needed in healthcare. But I could tell they were definitely getting tired of me asking my dumb questions and just repeating answers they already gave because I was obviously didn’t hear it the first time. I probably need to work on my communication skills because I don’t feel like either of us felt like we were getting through to the other person. It felt like we both felt like we knew what the other person was saying and that they just weren’t willing to hear it.

My cough and symptoms got worse. It was very easy to schedule an appointment for her this morning. I did the video call which worked great for me since I was feeling so bad Sant was great and so was Natalia. Thx!

Juan, the medical assistant was good and receptive. The PA who saw me was also good but I just didn't agree with her recommendations. She was gracious to accept my opinion and she maintained her professionalism despite my disagreement. She did tell me that she was putting me on dexamethasone but forgot to explain the dosage; and also antibiotic but I already know what to do with the antibiotic. I thought the prednisone was a little high--40 mg everyday for seven days. It may be a good dose but for me, it gives me quiver and crave for food that's the reason why I was hesitant to take it. She did offer me to be nebulizer but I said I'll do it at home.

Very easy to schedule my appointments, and all the staff were so considerate.

Close to home. Spotless facility Knowledgeable and kind staff

Scheduling the appointment was very easy with the SOLV app. Wait time was about 15 mins to get into an exam room where the medical assistant took my vitals.  Wait for the FNP was at least 20 mins maybe longer, because while sitting there the overhead light which must have been on a timer turned off & I sat in a dark (though not black) room, but since I was in great need of care that was a minor issue. Shannon Manley, FNP entered the room, she was efficient, excellent, thorough & clear. I loved that she repeated & synthesized several times what I was to do for my treatment. I was impressed.  A day after my visit I received an email with my notes which I had wanted but didn’t know they’d be forthcoming, because being sick I didn’t trust myself that I had written down all the information communicated to me. I would definitely recommend Telehealth & Urgent Care in Napa, CA & if you can see Shannon you’d be fortunate.

The online scheduling was easy with the time slot availability shown. The hour is great, open later than others in the area, avoided going to ER. I arrived & check-in was smooth & no wait. Aria looked over my wound & stitch up the cut, & the support staff was friendly & professional. I barely felt it during the process, & she periodically reminded me if too painful, she can numb more. Great facility!

I was from out of town and was able to get a same day appointment without issue. I only waited about 5 minutes after arriving and all the staff, nurse and doctor were kind and very helpful. My prescriptions were send to the correct location and ready for pick up in an hour. Overall excellent experience. Would definitely recommend.

This place is a hidden gem! I always try and avoid urgent care places as it’s usually a long wait, lots of people, not the cleanest and just difficult. But here, once I arrived the check in was seamless, the staff was friendly, the office very clean. And to top it off my doctor spent so much time with me ane was kind and listened. Highly recommend!