Maddy Crouch

ARTICLES BY

Maddy Crouch

20 Articles

4 Ways To Revolutionize Your ED Diversion Strategy

4 Ways To Revolutionize Your ED Diversion Strategy

Emergency department (ED) diversion is a long-standing strategy that is deployed when hospital beds are full and...

4 Takeaways from 2022 ConvUrgentCare Symposium

4 Takeaways from 2022 ConvUrgentCare Symposium

On-demand medicine is leading a customer experience and access revolution in healthcare through strategic...

Compassion Fatigue: Support Your Staff and Combat Risks to Patient Experience

Compassion Fatigue: Support Your Staff and Combat Risks to Patient ...

There are so many factors happening in healthcare right now that could lead to compassion fatigue at your...

5 Strategies to Effectively Manage a Surge of Patients This Holiday Season

5 Strategies to Effectively Manage a Surge of Patients This Holiday...

*this blog was originally published on 11/19/2020 and has been updated for clarity. As traffic to your clinic...

The Complete Guide to Urgent Care Financial Management

The Complete Guide to Urgent Care Financial Management

Financial health and profitability are perpetually top of mind for urgent care executives, particularly for new...

What Patients Really Want: Fresh Insights for Urgent Care Operators

What Patients Really Want: Fresh Insights for Urgent Care Operators

2021 was a tumultuous year for urgent care clinics. From operational challenges impacted by patient volumes to...

6 Things Urgent Care Brands Can Learn From Apple

6 Things Urgent Care Brands Can Learn From Apple

In the late 90’s and early 2000’s, Apple transformed the already-booming technology industry with an incredibly...

The Solv Booking Experience Is Now in Spanish

The Solv Booking Experience Is Now in Spanish

Providing inclusivity and accessibility is important to help your patients achieve better outcomes. The United...

7 Keys to Create a Positive Patient Experience in Healthcare

7 Keys to Create a Positive Patient Experience in Healthcare

Patient experience in healthcare describes their experience in seeking care for an injury or illness—and every...

6 Text Messages You Should Be Sending Patients [With Templates!]

6 Text Messages You Should Be Sending Patients [With Templates!]

Sending patients SMS text messages can open a new world in patient communication, engagement, and creating a...

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