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The wait time was a little bit long, but they were able to wrap my sprained ankle and provide me with crutches in an out within one hour.

I have just moved to Morgan Hill. My 82 year mom had injured her arm/ shoulder and I really needed immediate care for her as we are not registered with any doctors here. I turned to De Paul Urgent Care.She has Medicare coverage. I had to make a couple of trips because of the wait, but that was ok. Steve, very polite and helpful, at the front desk assured me she would be seen and my place in line was saved and we could go home to rest, and we came back later. The nurse was kind and thorough, Dr. Stephen Scherr gave us so much of his time in examining my mom and facilitated her X rays immediately. The X ray technician was so kind and gentle and patient with my mom. The results came in and Dr. Scherr, again explained in detail what was happening. The discharge nurse was kind and went through our instructions patiently. Her meds were ordered and we went home happy, knowing that nothing is broken and that we could have a Thanksgiving without worry. I am so grateful to this team. I have no words to thank them all.

As a walk-in: Long wait time which was expected due to the number of providers vs the number of patients. The waiting room was full. The waiting room was clean, and snacks and water were available. There were picnic tables outside to wait.