Basic Health Profile Testing near me in Waterbury, Connecticut

I do like the way they do it, is easier then another places.

Great Customer service ! Thank you ! From the beginning to the end everyone was courteous and caring. I was there for a half hour. Will definitely recommend this clinic.

Lauren, the nurse practitioner, was kind, knowledgeable, professional, and addressed my needs a great asset to Hartford healthcare

MA should leave the room during time with provider. Personal questions were awkward and uncomfortable to answer with them standing there.

I have been having symptoms i made an appt at Docs I’m recently back in this area again i usually don't go here I was quite pleas with the quickness, helpfulness and the friendliness if your staff i will come back there as needed

Helped me feel better, great staff very helpful and friendly

The services was very professional even thought they were texting for Covid19

When I arrived I was nicely greeted. They got to me in a timely manner and had excellent bedside manner I thank everyone

Everything about the visit was great. The staff was awesome and the Dr. as well. It’s a telehealth visit but more than that. I would definitely recommend the Monroe location.

Everything was great except for the wait time which was past my scheduled appointment.  But it was explained that they had a higher number of patients than usual. My overall experience was really good.

The wait was long, which I was well aware of. The nurses were nice but seemed stressed seemed stressed and overwhelmed. The healthcare provider was treating me virtually thought an iPad, which was a little weird.  Here’s where I had issues: when I told the healthcare provider my symptoms, he ordered tests for the flu and Covid and then  prescribed me antibiotics before know the results of the tests. I was told that they would call me an hour after my appointment to let me know the results of the tests (which they never did). At that point I had already gotten my antibiotics from my pharmacy and started taking them. I quickly noticed my symptoms progressively get worst and my fever kept getting higher. I then got an email with my test results and turns out I have the Flu A stain and if you know anything about antibiotics, you are not supposed to take those with a viral infection because it can have a slew of negative effects on your health and worsen your viral symptoms. I tried calling the location I went to twice to get more info about why no one called me when my results came in and why I was prescribed the wrong medication/no one called me to tell me to start taking the antibiotics.  I ended up calling my primary and he felt bad I had such a negative experience and then prescribed the correct medication to take for the flu.

The staff was very nice and was so great with my 7 month old.

Everyone is very nice and helpful had a very good experience

Everyone was extremely professional and went went above and beyond besides having to wait 13 hours to get a room upstairs but I understand stuff like that takes time everything else was great and definitely would be coming back again if I needed too thanks again for all the excellent care most hospitals aren’t nearly as nice as yours same as all the doctors and nurses and all of the staff literally everyone was nice thanks again can’t thank you enough for the quality care I got I would highly recommend this to anyone who needed the care I did thanks again

Finally, I was coughing with phlegm, very congested, the doctor just told me to wash my nose with saline, nothing at all.