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in Carol Stream, IL.

Front desk person was dry …but the rest of the staff was amazing & this is the 2nd time coming here…different front desk coordinator was much more pleasant ….overall i like this location

My daughter had an injury to her eye late at night. We tried booking an appt with 3 other 24/hr online immediate cares, but none of them had availability. We then tried Rapid Immediate Care. It worked out, they had the earliest available appt. They were able to check her in, inspect her eye injury, give her pain drop for her eye, and order antibiotic in time for her to make it to summer class and not be late. The staff were decent and friendly, good bedside manner. Seemed relatively knowledgeable. Her eye is now on the mend. I have worked in immediate cares and acute care settings in the past myself. In my opinion, this location is better organized and functioning than most immediate care settings I've been to. It certainly beats waiting 7 hrs in an ER, and the quality of care has been good overall, at least for all the times we've been there in the past (strep covid, sore throats, pains). The only reason I didn't contact them first this time, the drive is further away than other locations.

Really kind staff and a very calm and relaxing experience, everything goes really smooth.

I came in with a UTI, and Linda prescribed an antibiotic. She was very knowledgeable and communicated her thoughts abd opinions to me in a way I understood.

Fast amd quality care with a smile. Feels like what healthcare used to be.