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in Montrose, NY.

I needed a paper that said I had covid for work and I got it in less than 10 minutes. The doctors were great.

My son advised the nurse and PA that he was experiencing a cough, ear ache, sore throat and stuffy nose. They didn’t check anything but his throat and sent him on his way with a Rx.  If I am paying to see a DOCTOR, and complain that my ear hurts, possibly check my ear. My mother went there a few weeks ago and there is apparently a checklist she was supposed to fill out. She didn’t receive it so the clinic answered all of the questions and sent it to her primary doctor. What????   Having urgent care is great but they need to actually provide medical assistance.

Came home from work and noticed that my child had a high fever. Her pediatrician office was closed so I googled and saw that this urgent care was opened. It was super easy scheduling an appointment on my phone and sending my insurance information with just a picture. There was probably a 25 min wait time to be put in a room but it’s an urgent care so considering that it’s not bad at all since the waiting area was full. Everyone was super friendly from the front desk guy to the MA and especially the Dr. She took her time examining my daughter and explaining the care and treatment process. Thank you for listening and caring, I would highly recommend.

Dr was awesome. Staff very nice as well. Super busy

My son woke up with a sore throat. His PCP was available, but not for many hours. The physician at DOCS had availability. She was empathetic, thorough, knowledgeable and insightful.

Dr Kessler was an excellent provider, and Luis the MA was very knowledgeable and pleasant

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Care was courteous and professional. Solv app lists wrong address so difficult to find

Unfortunately, my wait time to talk to the doctor was long, but the staff are always amazing! Mind, helpful and friendly….

Everyone is very nice! The doctor is very helpful!  Though, I still waiting for my prescription,  Accu-check  Guide to check my  blood sugar.

They were perfect, attentive and aligned with all of my needs! Much suggested!