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Pain from Sciatica had become unbearable. I wasn't able to schedule an appointment with my doctor, but I went online to Carbon Health's website and had no trouble booking an appointment. I was seen on time, the facility was clean & comfortable, the check-in process was hassle free, and the young lady at the front desk was polite and professional. Dr. Upton was a tremendous help to me. In addition to being able to prescribe the right medication for my condition, she advised me regarding lifestyle changes that might be beneficial. Above all - SHE LISTENED to me! I would certainly recommend this location to my friends and neighbors.

Kind and knowledgeable staff that listens and follows up with patients. A true gem in the community!

The PA was very thorough. Offered a lot of solutions to alleviate pain

Would like to have received discharge instructions. So I knew what was recommended no one came back to my room and I waited also 20 min but another patient was guided to my room

Great Care and Service The staff members are warm and professional

Clinic did not have catheters, I was referred to ER, very disappointed

Took my daughter this afternoon to get her ears checked for a possible infection from her earrings. The front desk staff were super friendly , the gentleman that saw us before the doctor was as well. The doctor was awesome. My daughter was super nervous and she made her feel at ease. Even asked her questions about her stuffed animals she had which just showed she cared and wanted to make her feel relaxed! Experience couldn’t have been better!!

Made my appointment same day and everything from check in to my departure was great! The team at the Cypress location is always pleasant, efficient and friendly I highly recommend them!! Thank you!

Was looking for a new place after moving, and I will definitely be coming back! From the front staff to the MA to the PA, all my questions were answered with respect. I was a walk in and didn’t wait as long as I had thought, Their online presence makes this place easy to navigate and schedule and view medical records.

The PA was kind and non alarming!  I didn’t feel that way with the previous visit 2 days before! She explained things carefully, so I understood what I was dealing with and prescribed the correct medication! The previous PA told me I would get a call with the results of my urine  test, but I never got that call and my antibiotics needed to be changed. I developed a fever and came in again! Not sure why I never got that call???

Excellent service thank you l will come back again if l need ti. I will recommend to everybody needs assistance

I was referred to "AME" Medical Group Urgent Care by my health insurance provider member services representative, since my primary care physician wasn't able to set an office visit for me until sometime in Jan. 2025 (more than a month long wait). I was able to do a same day walk-in appointment at "AME" within an hour of calling their medical office to check their office hours. Aleta had me do a quick self check-in via solvhealth app. Dr. Khanlou was great! He asked a few questions regarding my health issue and made a diagnosis and ordered the medications I needed immediately and arranged for me to pick up the Rx's at my preferred neighborhood pharmacy. I highly recommend Dr. Khanlou. He is very nice and provides the best patient care!

So amazing these caring souls that work here! I came in last minute with my daughter and in the kerfuffle of illness and getting her there on time we forgot her ID. The appointment I had originally was at 6:30 and they close at 7. We didn’t get back there with the ID until 6:50. The angel at the front desk called me to see if I was still coming! They helped us thoroughly, thoughtfully and with incredible kindness. Thank you immensely.

I was very disappointed because my appointment was for an x-ray and the x-ray machine was broken and has been for some time. No one bother to let me know that it was broken so the appointment was a waste of time

Everyone in the office was so kind and very professional

Amazing, so quick and helpful. Took the time to hear my ailments and talk through all of my treatment options. Will come back anytime I am not feeling well.