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woke up with sore throat and ear infection. was very insistent on getting care for my voice as well as i use it professionally. i did receive the ear drops which i began taking. but i need to schedule again for my voice.

I received wonderful care. The staff was pleasant and fast care.

Everyone at Indigo Urgent Care was extremely helpful & incredibly nice. They listened to me, checked everything out, & formulated a great plan of care. I appreciated that when one of the providers was not entirely sure about something she got a second opinion from another provider, which was great.

Had to check the kids’ coughs before letting them go back to school. Great visit and loved Dr. Dan!!! Easy scheduling, clean office, nice front desk staff and no wait. Would def go back.

Everyone was excellent when it came down to anything we needed or asked. I appreciate everyone that was there they are extremely nice and respectful.

Everything was ok except I was rusher by Medical assistant to leave. I ask about results of my test and she said she will call( she never did). Also Dr told me ( I remember exactly) that she will give me excuse for work for Monday but nothing happen and later when I read notes showing not excuse from work needed. I like this place but this time I was rushed to leave room. Thank you

I fell at work I made the appointment The wait time was short They were friendly and polite and kind very helpful

Everything & everyone was perfect! Professional, kind etc

The front desk staff and nurse were super friendly and nice. The xray machine wasn't working at this facility, which they really should let the patient know before they make an appointment.. I was seen by a nurse practitioner, Kamaal I believe.  She seemed nice, however, she didn't seem too concerned and asked minimum questions. I don't feel like my concern was  fully addressed/resolved.  I should have just gone to my primary care instead of paying $100 copay only to be told, "just keep up with warm fluids and come back again if it gets worst", because it's just that easy to come back and pay another $100 copay again. I drove about 18 miles to get seen at this location because appointments at the clinic near me get booked super fast.. I mentioned that to the provider that I don't want to drive this far again just one day later..and I was told "try making an appointment a day before near you then" (because clearly, I didn't try that and chose to drive that far in snowy weather). Last time I was sick with this horrendous cough and phlegm, a provider at different location told me exactly the same that it's just a viral, only for me to end up at my primary care the next day who diagnosed me with pneumonia! I see a similar review here from another patient ending up with pneumonia because your provider here, misdiagnosed her.. I sure hope the nurse practitioner didn't miss anything.. I couldn't ask for x-ray anyway, since it wasn't working at this location. I did mention to her that last time with exact same thing, I was prescribed antibiotics and she brushed it off saying "it's just a viral".. Not sure how she decided on that when she didn't even do an xray.  I was not all satisfied with my treatment by this provider at this location. Multicare Indigo, you need to fix your mistakes and train your providers, instead of copy pasting the same response to all the low rating reviews. Looking at the reviews here, no wonder this location always has multiple appointments available as compare to other locations.

Everyone was fantastic. All the children's urgent cares were full so we took my son in for a persistent fever on advice of our pediatrician. We were in and out in 20 minutes and felt like we got excellent care.

Scheduling online was easy and convenient that makes for an easy check-in and secured spot with little to no wait time. Staff were extremely friendly and patient with our family and when it came to caring for both our one year old and 4 month old. Always highly recommend coming here for an urgent care.

check in is always nice and quick and immediate which is what we appreciate the most. The nurse that greeted us and got us started was very friendly and welcoming.  The provider named Miguel is not very personable and asked us what’s our goal to be there.. that question threw us off a little. He treated us like a business and it was just here ok here is your prescription have a good day.  I’ve seen him in the past and felt uncomfortable that I didn’t move forward with any suggestions he provided in the past. Appreciate that he gave me and my son prescriptions but he didn’t really explain to me what was going on with me but did with my son. Wished he didn’t treat us like a transaction he tried to complete.  No, I do not recommend this provider.

Easy in and easy out. I just wish there was more seats to sit on. People tend to bring a plus one and I wasn’t able to sit so I stood outside in the rain until I saw a seat open.

Woke up this after dealing with cold and being tired. I was concerned with the lack of energy. Now, visiting clinic as a walk in and being checked out. I feel I can plan my next adventure, been concerned. Being 81 is a new experience and may not get it right. Thank you for your kindness and professionalism. Happy new year!

The staff at this location could not have been more helpful or friendly.  From the check-in, to the Medical Assistant Naya (sp?), to the Nurse Practitioner Katherine I saw.  Once I was in my room, they were efficient, knowledgeable.  I left knowing exactly what my plan of care was.  Highly recommend.

Mary Bridge Children's Urgent Care is my favorite urgent care to go to. Convenient online scheduling, easy check-in process, fast wait times, concerns are addressed appropriately, friendly staff, and you're out in about an hour from start to finish. The only area that could be improved is if you have questions after your appointment, it's hard to get a hold of anyone, and then you don't get a call back. I highly recommend Mary Bridge Children's Urgent Care

Was able to schedule an appointment with a provider without difficulty. Had a double ear infection!

Showed up at the Ruston urgent care location for a walk in, learned about the crazy wait time but also the app, so I installed Solv and found that the Tacoma urgent care location has appointments available to schedule that day, where Ruston only had tomorrow. So I scheduled one just 30 minutes away, rushed to the office and the app knew I was there so I checked in, talked to the receptionist, she already had my insurance and stuff from the app scanning my card👍 so she photoed my ID and told me I'd have a 45 minute wait. I was excited for this. I left and used the wait list on the app to track my position in line, and showed up, was seen pretty much right away, dental assistant was kind, put in all the info, doctor came in right away, got the antibiotics I needed immediately. Pharmacy had my prescription ready soon as I got there, within 10 minutes probably. The whole experience was pretty amazing and even though it was sudden and I was in pain, had to learn about the app and whatnot, it was so easy. Very impressed.

Very easy to schedule appt for a same day. Was surprised by the fact that they are paperless and in order to view anything you have to download their app. It’s been 2 days and still no results, as for the medication you have to go on the appt and send it your self to the pharmacy otherwise you will not get it. Overall it was a good visit but it could have improved on some things for sure.