COVID-19 ANTIBODY TEST
Near Me in Cherry Hill

I will start with the positives. My child started feeling bad yesterday- sore throat, high fever at bedtime. Was able to schedule an appointment for today, very easy especially with the uploading insurance cards and online forms. They listened to our medical history and ran a strep test which ended up being negative. Diana the assistant, Charmaine the practitioner, and TJ the scribe were very welcoming, kind and respectful. If this review was based only on service provided I would give a much higher rating - but this review is based on the facility as a whole and I cannot say the same for the “practice” itself. When we arrived the staff had instructed all patients to wait outside because another patient had vomited in the waiting area. I understand that happens, but it seemed like the office was totally unprepared for such an occurrence (this is a pediatric leaning urgent care, I would expect nothing less than projectile vomiting when your bread and butter is children’s urgent illnesses). It would have been useful to check patients with appointments in at the door rather than making us wait 15 minutes past our slot to come inside? Once inside they had cleaned the majority of the mess, however the floor was sticky with Fabuloso cleaning solution which had been splashed around randomly (is this a medical grade disinfectant??) and “mopped” with a hand towel being pushed around with the stick of a mop. My kids and I were instructed to have a seat in an area that had been “cleaned” already, but a few minutes later a staff member returned to the lobby to spray Lysol at the floor from standing height (certainly not enough to saturate the surface as directed on the can), then proceeded to use medical grade sanitary wipes to clean all the chairs that were not occupied. WHY WAS I TOLD TO SIT ON CHAIRS THAT HADN’T BEEN WIPED DOWN YET? Also saw actual remnants of vomit on two other chairs and the wall. I have photos to show this. I was truly disgusted by the handling of a very standard medical situation. I will not return only for this reason.

Easy to schedule the appointment and the staff was responsive and friendly

I’ve been here 3 times this year for different issues. The doctor is thorough and explains everything well. She is a very caring person. I could go to a place that’s close to my house but I like Prima a lot more —I’ve seen the same doctor each time, they give you personal attention, and I’ve never had to wait more than about 10 minutes.

First time patient and the experience was excellent from the responsiveness of the staff to the quality of the care to the efficiency of the process!

It was a pleasant experience, outstanding care and friendliness staff! Will come back for sure 😊

If you find that you need an urgent care center, this place is open on Sundays. I immediately made an appointment this morning, feb 18, 2024. I had to work today, was about 20 minutes late for my appt, and they were so pleasant when I arrived. I thought I had an ear infection; turns out I had a massive amount of ear wax in my left ear. Sarah and Jessica were very friendly and personable. Doctor Courtney was also very thorough. I'll be picking up my prescription at Walgreens tomorrow. Sarah was gentle and she removed so much wax from my ear. What a blessing to have this urgent care center near my job. I highly reccomend this amazing urgent care center.❤🙏

Muy buen personal y muy eficiente las dos personas del frente muy amables y muy buen trato y la doctora igual muy eficiente gracias por atendernos como en familia Gracias Bendiciones

I accidentally sliced off the side of finger and they helped staunch the bleeding and reassured me that no further care was needed. Much better then going to the emergency room. Great and friendly care.

The facility is exceptionally clean. Wait time was a bit longer than expected but the doctor spent a lot of time with us so I understand the wait. We left satisfied that we had all of the meds and care we needed — thank you!