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I understand the wait time being long but the receptionist could not even give me an estimated wait time and that makes a big difference when you have a cranky baby. She also didn't know how to print me a detailed itemized receipt and asked me to call back tomorrow. The PA though was super super nice and helpful.

X ray tech Shirley very sweet and helpful dr Hughes very professional and helpful as wel

This is the first time I have been to this urgent care. The nurse practitioner that I saw was knowledgeable, smart, helpful, answered all my questions and REALLY listened to my concerns and feelings. It's one of the first urgent care that I've been to where the facks are presented in front off you and you are asked to for the options that best suit you, in decisiding your own care. Even at checkout, the young lady at the front desk was very helpful and kind. I hope I don't need too, but if I do, I will be back to this urgent care, they were really great.

Had a sinus infection and swollen tonsils.  I scheduled my appointment and I was seen fast. Staff was caring facility was very clean. The doctor was easy to talk to and very knowledgeable. She prescribed me the right type of medication I needed for my illness and I am starting to feel a lot better.

Thank you for agreeing to monitor my hand infection while its being drained till it heals. She did a wonderful job packing the incision for me. She knew exactly what to do. Thank you again. I will see you weekly until it is cleared and healed.

I had a good experience visiting them with my 11-year-old it was sick right away. I said he was wheezing have problems with his asthma right away. They took him in. I thought that was a plus I recommend them. They are very professional, thank you.🙏🏻

Making an appointment means nothing. They see you when they want to. They need more staff. They are all working double time but there are not enough of them.

Dr. Laddis is the man. We also see him for urgi care matters regarding my daughter and she absolutely adores him. In my opinion, kids have the best gage for good people and Dr Laddis is definitely one of them. We love the entire staff and ALWAYS appreciate you guys ❤️

When I tell you how I battled to write this review.... I wanted this Diamond all to myself but that's not nice. Ladies and gentlemen and kids of all ages, this Live Urgent Care is EVERYTHING.... From the beautiful ladies at the front desk. To the AMAZING bedside mannerisms that, for me having severe anxiety, PTSD and ADHD meant the WORLD. Now, the CHERRY on top for me was the 5 star cleanliness as if you walked into Nordstrom, Bloomingdales, or Neman Marcus absolutely mind-blowing, especially for a germophobe like myself. Thank you ladies for such a fantastic experience and I will be back😘

I had a slight infection and asthma DR.NATALIE BORTELL IS A VERY GOOD DOCTOR SHE TOOK HER TIME TO ASK ME QUESTIONS AND AND CHECK MY EARS HANDS MY BACK I HAD A COUPLE OFSCAES ON MY BACK AND I WOULD LOVE TO HAVE HER AS MY PERMEANT DOCTOR 😷

it was smooth and good, when i went in they attended to me one time and gave me what i needed and i feel better already