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Multiple issues addressed thoroughly. Great staff. No wait. Further follow up. Highly impressed.

My husband & I tested positive for COVID this AM. We both were able to very conveniently make online appointments for medical evaluations within 30 minutes of our requests. The UC Village-Albany Urgent Care clinic is modern and attractive with highly efficient, very welcoming, friendly, professional & personable administrative and medical staffs. All of the medical personnel have very kind and empathetic bedside manners and listened very well to (and heard!) and were responsive to our medical concerns and questions. We both were in and out of our appointments within 30 minutes. We are very appreciative and truly grateful to have your clinic so conveniently located near our home. Please keep up the great work!

Wait time was unexpectedly long!  I was there for one hour and 15 mins for an EKG the order was sent the day before so that was not the problem. Was called 15 mins after my scheduled appt and there was only one other person in the waiting room when I was called. Also when I arrived there was one person ahead of me.  Provider was very good and staff friendly. The assistant who who performed the EKG was great knowledge about the procedure. After the procedure I had a wait again another 15 mins.

Very nice medical center. The staff was very nice. Well organized. My appointment was 2:15, I got there 45 minutes earlier, and they accommodated me. Very happy with their service.

Was able to get my daughter in the same day for some mystery abdominal pain. I’ve been to the other locations but this was my first time at the Lafayette office. My daughter and I were both very impressed with how thorough the doctor is. He has such a calm bedside manner. The office itself has plenty of parking and this location is so cute!! The others are so cold and modern but this office has a cottage cozy feel (without being cramped) We will be using this location from now on

My overall experience was amazing! The staff is helpful and friendly, they went above and beyond to assist me with scheduling my appointments at the best time and location for my schedule. I would definitely recommend Medical center of Marine San Rafael.

Came in 4 mins late but staff checked me in immediately. I am fortunate there was no line eventhough I had an appointment.  Staff were very professional and friendly.  The medical assistant and doctor were caring, also moving fast.  i was out in 30 minutes.  Thank you!

I need copies of my xrays. Nurse told me I would receive A link. Didn't get link. What can I do to get my xrays? Can't even reach anyone. Hmmmm.

Close to home. Spotless facility Knowledgeable and kind staff

Juan, the medical assistant was good and receptive. The PA who saw me was also good but I just didn't agree with her recommendations. She was gracious to accept my opinion and she maintained her professionalism despite my disagreement. She did tell me that she was putting me on dexamethasone but forgot to explain the dosage; and also antibiotic but I already know what to do with the antibiotic. I thought the prednisone was a little high--40 mg everyday for seven days. It may be a good dose but for me, it gives me quiver and crave for food that's the reason why I was hesitant to take it. She did offer me to be nebulizer but I said I'll do it at home.

Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.

Greeted immwdiatly when I walked thru the door and proceeded to the exam room within five minutes. The staff introduced themselves to me as soon as we met walking in the door. Katie, the physicians assistant, awesome PA!! Very knowledgeable, had great “ bedside manner.” Ask more questions about my medical history and then dealled into what she felt we needed to get into today. Truly felt comfortable with everything that happened from the time I walked through the door to the time I walked out the door. Highly highly recommend this office and staff. Thanks for a wonderful visit! Bobbie. Cantu

This place is a hidden gem! I always try and avoid urgent care places as it’s usually a long wait, lots of people, not the cleanest and just difficult. But here, once I arrived the check in was seamless, the staff was friendly, the office very clean. And to top it off my doctor spent so much time with me ane was kind and listened. Highly recommend!

Super convenient, beautiful clinic space, tremendous service from the team.

I am from out of state visiting in the area. I chose this facility from reading the reviews and roughly knew the area of the location. I made an online appointment. From the moment I walked into the facility, being seen and treated, I have nothing but praise and respect for the staff as well as the care I received. I’m this day and age and just visiting with having an unfortunate reason to be seen/treated I was completely satisfied. A little more pricey than I expected but what can I say? Thank you just the same for your professionalism.

Excellent experience. The provider was thorough and explained everything very well. All of the staff I interacted with were professional and pleasant.

Very good . I came here several times for my children, the nurse and doctor are professional and explained everything to me so that I don’t worry my children

I was able to choose a Quest lab location and schedule an appointment. Check in was easy, and I only needed to provide my name and DOB. They were able to locate my order in their system. They were already aware that my labs were paid for prior to the appointment. I had my labs done on a Wednesday, and I received my results by Saturday. Great experience.