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I went to Express Med for a possible eye infection on a recent Saturday morning I waited no more that a few minutes before being called in. The treating professional I saw was Iris who was very thorough and correctly diagnosed and treated my condition. I was very happy overall with the service provided. I would recommend this highly. Note: My Salem PCP's office ONLY recommends this walk-in clinic, according to my wife. :-)

From the front desk, right up through the Docs, everyone was caring, knowledgeable,friendly and professional. They made me feel like I mattered.

I had been sick for five days by the time I decided to go to urgent care. I made an appointment online, uploaded all the necessary documents and arrived at the appointment for the time I selected. The receptionist was pleasant and offered a seat. Also informed me I could sit in my car if I would be more comfortable. I waited only about 15 minutes beyond my appointment time and was called into the exam room. The medical assistant was friendly and professional and told me what I could expect. She started with vitals and then swabbed me for Covid and flu. She made sure to tell me it would take about 15 minutes to process both. The Physician’s Assistant examined and diagnosed me. He explained the medications he was calling in, in a caring and professional manner. My overall experience was an A+. I will be returning. I just hope no time soon.

Facility was very clean, and the staff were all very professional while still being warm and attentive. Been here more than once and will keep coming back.