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Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Staff was Professional. Answered my questions. Everyone was very pleasant and helpful. Great Experience

I got 7 emails and texts confirming my appt The unnecessary application is endless. I have been here at least one dozen times and still must present my health ins cards. And i have medicare and emblem. An enormous bill appeared next after the appt!!!!!!!! WHY????? The phone call is long and takes many turns to get through to a person.  Left a message and called three hours later, as no one called me back Lovely PA but computer issues are ancient

I was surprised to see that it didn't take me long to see the doctor.

The scheduling, check-in, staff & care was very satisfied.

Quick experience with a clear diagnosis and next steps for me to take. Appreciate the help!

I cant thank you guys enough. I feel soo blessed to have this urgent care in this neighborhood. I've been there few times and everyones is exceptional genuine as soon as you step in excellent front desk no matter who's working. I'm bad with names I'm sorry. I always tell my family and friends about this location. I've been to city md and one around corner on 116 st. But ever since I've found you guys I've never gone anywhere but here. Can't thank you guys. O my nurse was excellent 👏 who took my vitals. Everyones just great.

The scheduling was a simple but out of the way, however i have no other complaints and everyone working there was very sweet and kind. I would recommend

Very happy with the staff and the doctor was very professional and a huge help

Very short wait  Staff warm and friendly  Very clean facilities  Dr was amazing polite and professional. He treated me for the pain in my hand from carpal tunnel syndrome. I Highly recommend this urgent care on knickerbocker Ave in Bushwick Brooklyn

Staff at desk were friendly and helped me fill out the patient form. Dr McConnell is very friendly, professional and makes the visit easy. Glad I went!

Everything was easy and the staff were very nice and helpful. I definitely recommend this urgent care and I will certainly come back. Thank you!

Institution states they will not take an insurance payment for any type of "physical exam" even if your insurance will pay for it they force you to pay out of pocket. Let you schedule the appointment just to inform you once you've arrived for your appointment and not before hand. This procedure needs to be evaluated and changed. I would recommend so far for any other service.

Front staff was pleasant and Dr..Christina was attentive to my needs and provided me the medicine I needed. She has a very calm and pleasant presence.

Perfect I love it the place was super clean and the services in the front desk world class

I was visiting with family from another state , woke up not feeling well with a new baby coming home from the hospital. Definitely needed to be seen to make sure I wasn’t contagious.  Googled urgent care facilities near me, walked in , filled out paperwork and was taken back immediately.  Staff weee extremely courteous and professional.  I was in and out before I knew it. The longest part was filling out the paperwork .  I would definitely recommend this provider!

Staff was all kind and helpful, checkin was easy. I appreciated the quick service as I didn’t have any wait