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Watertown urgent care - today a Young guy met me outside and asked me questions about symptoms for patient safety. Girl with glasses was cleaning the waiting room chairs and wiping down surfaces ! Nurse was knowledgeable and swift. Doctor was a very nice woman who made sure all my questions were answered. I was in and out in less than 45 minutes. Highly recommend !!

Excellent care at AFC urgent care .  Staff was amazing, no wait times , called perscription in right away .

The facility on rte 125 north andover was fine once I was seen by the healthcare provider and I have nothing negative regarding the care. BUT the male individual who "sits" at the front reception desk needs to Go. He has zero customer service skills and is clueless and very rude regarding his patient-interaction. He told me "check yourself in over there ( at the kiosk), because I'm busy; so if you don't want to do it yourself, you'll have to wait, because I'm doing something now". I asked what about the other "receptionist" sitting near him. He said: "She's eating, so you'll have to wait; or go some place else". I would like to know who hires people like these? One is "busy eating" [ at front desk] so she can't or won't accommodate checking me in;;; he us busy with "something",,,,so if I don't like being treated in such a derogatory manner by these two morons...he told me I can "go some place else". ! Wow, just Wow. If this is all they can find to "sit" at front desk....I have a suggestion: please have no one "sit" at front desk and get paid for doing nothing. Since there is availability to do self-check-in....then just do away with these two useless airheads.

So happy for the convenience of this location! I’ve been there several times. Everyone is incredibly friendly!! The wait time is extremely good! I’ve never waited longer than five minutes. The care given is exceptional!! A+ in every way!!

Best kept secret! Can schedule on line and short wait times. Staff is great.

What is the point of having an appointment when it doesn’t matter? I was scheduled for 11:50AM, walked in at 1135, just to be seen at 1pm. What is the incentive of making appointments if walk ins are being seen before me?

Incredible experience! The ma working reception was great. The doctor was amazing, caring, responsive, and helpful! I will definitely be going back to this location in the future and think the staff members deserve praise! The ma who checked me before the dr was also very kind and cheerful. Check in was easy and I appreciated them redoing my drs note to have the verbiage needed by my job.

Woke up with a sore throat was able to get in super early. All staff were professional and friendly! Thanks!

Everyone here was so kind. I really appreciated Sam’s bedside manner as well, thank you. You can tell how much he cares.

Amazing Urgent care! I went today after I fell and hurt my shoulder and hand. I was seen right away by Dianne who took my vitals, list of my meds, and listened to what happened. She later did my XRays. She is so kind and competent. I couldn't get my medals off due to shoulder pain, she took care of that all the while being so friendly, funny and down to earth. I saw Dr. Wison before and after my XRay. He is amazing at his job. He examined my shoulder and hand to see what I was capable of doing, wrote up the order for the XRays and then explained everything to me in a clear and patient manner. The man at the front desk (didnt catch his name) was also very efficient and friendly. I highly recommend AFC Urgent Care in Norwood. This is by far the best experience I've had at an urgent care!