Find Urinalysis (UA) Test
in White Plains, MD.

Quick. Everyone was nice and knowledgeable.

The appointment was on time. The doctor gave me the right medication to control the infection and posion ivy rash. Doctor explained me in details what to do next to control and alleviate the discomfort. Also gave me hand out about the medication and what to do. This is my new emergency to go.

Yesterday was a successful day as any of my other physical appointments & thank you for your time.

Needed a covid retest. Schedule and visit went well. Minimum wait for test and results, with important advice given in person and timely. Friendly staff and interaction. Recommend this urgent care facility.

I will start with the positives. My child started feeling bad yesterday- sore throat, high fever at bedtime. Was able to schedule an appointment for today, very easy especially with the uploading insurance cards and online forms. They listened to our medical history and ran a strep test which ended up being negative. Diana the assistant, Charmaine the practitioner, and TJ the scribe were very welcoming, kind and respectful. If this review was based only on service provided I would give a much higher rating - but this review is based on the facility as a whole and I cannot say the same for the “practice” itself. When we arrived the staff had instructed all patients to wait outside because another patient had vomited in the waiting area. I understand that happens, but it seemed like the office was totally unprepared for such an occurrence (this is a pediatric leaning urgent care, I would expect nothing less than projectile vomiting when your bread and butter is children’s urgent illnesses). It would have been useful to check patients with appointments in at the door rather than making us wait 15 minutes past our slot to come inside? Once inside they had cleaned the majority of the mess, however the floor was sticky with Fabuloso cleaning solution which had been splashed around randomly (is this a medical grade disinfectant??) and “mopped” with a hand towel being pushed around with the stick of a mop. My kids and I were instructed to have a seat in an area that had been “cleaned” already, but a few minutes later a staff member returned to the lobby to spray Lysol at the floor from standing height (certainly not enough to saturate the surface as directed on the can), then proceeded to use medical grade sanitary wipes to clean all the chairs that were not occupied. WHY WAS I TOLD TO SIT ON CHAIRS THAT HADN’T BEEN WIPED DOWN YET? Also saw actual remnants of vomit on two other chairs and the wall. I have photos to show this. I was truly disgusted by the handling of a very standard medical situation. I will not return only for this reason.

People with appointments after us were called back to be seen before us. Appointment time in office did not match appointment time scheduled.

This is an excellent urgent care facility. The staff were professional, polite, considerate and compassionate. Wait time was minimal despite being busy. Scheduling an appointment was very helpful. Very clean facility. Thorough exam and knowledgeable medical professionals. Check-in/check-out was efficient and seamless.

The only thing I did not care for was the receptionist. She was a little snobbish and unwelcoming. However, everything else was very nice.

All staff were friendly and professional. There was little wait time, was seen at appointment time. Would definitely recommend to others.