Venom Testing near me in West Concord, Massachusetts

The facility on rte 125 north andover was fine once I was seen by the healthcare provider and I have nothing negative regarding the care. BUT the male individual who "sits" at the front reception desk needs to Go. He has zero customer service skills and is clueless and very rude regarding his patient-interaction. He told me "check yourself in over there ( at the kiosk), because I'm busy; so if you don't want to do it yourself, you'll have to wait, because I'm doing something now". I asked what about the other "receptionist" sitting near him. He said: "She's eating, so you'll have to wait; or go some place else". I would like to know who hires people like these? One is "busy eating" [ at front desk] so she can't or won't accommodate checking me in;;; he us busy with "something",,,,so if I don't like being treated in such a derogatory manner by these two morons...he told me I can "go some place else". ! Wow, just Wow. If this is all they can find to "sit" at front desk....I have a suggestion: please have no one "sit" at front desk and get paid for doing nothing. Since there is availability to do self-check-in....then just do away with these two useless airheads.

Great place will be going soon for my Dot exam soon. Friendly staff clean and helpful. Abd very reasonably priced.

Everyone was very helpful and caring. It was easy to register and I did not have a long wait time before I saw the doctor

So happy for the convenience of this location! I’ve been there several times. Everyone is incredibly friendly!! The wait time is extremely good! I’ve never waited longer than five minutes. The care given is exceptional!! A+ in every way!!

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.

I was very surprised with my experience here. My appointment was made very quickly. I was seen in a very short period of time. My test results came back in a very timely manner. I was able to speak with a doctor soon after and was taking care of. I was very satisfied with the experience I had here. I definitely recommend using them for any issues you have or any questions you may have.

I came in one day without an appoint and waited two hours as a walk-in before I had to leave without being tested. I made an appointment through Quest Lab Testing for the next day, showed up on time, got tested easily and was on my way in 15-20 minutes. Staff is friendly and helpful.

I came in one day without an appoint and waited two hours as a walk-in before I had to leave without being tested. I made an appointment through Quest Lab Testing for the next day, showed up on time, got tested easily and was on my way in 15-20 minutes. Staff is friendly and helpful.