Professional Ear Wax Removal
in Mattapan, MA

Everyone was very helpful and caring. It was easy to register and I did not have a long wait time before I saw the doctor

The facility on rte 125 north andover was fine once I was seen by the healthcare provider and I have nothing negative regarding the care. BUT the male individual who "sits" at the front reception desk needs to Go. He has zero customer service skills and is clueless and very rude regarding his patient-interaction. He told me "check yourself in over there ( at the kiosk), because I'm busy; so if you don't want to do it yourself, you'll have to wait, because I'm doing something now". I asked what about the other "receptionist" sitting near him. He said: "She's eating, so you'll have to wait; or go some place else". I would like to know who hires people like these? One is "busy eating" [ at front desk] so she can't or won't accommodate checking me in;;; he us busy with "something",,,,so if I don't like being treated in such a derogatory manner by these two morons...he told me I can "go some place else". ! Wow, just Wow. If this is all they can find to "sit" at front desk....I have a suggestion: please have no one "sit" at front desk and get paid for doing nothing. Since there is availability to do self-check-in....then just do away with these two useless airheads.

After seeing no improvement with home care & OTC cold congestion medication for an extended time, decided to do walk-in visit for professional care. Prompt check-in, friendly professional staff & personal care in diagnosis and medication. In & out in under an hour. This was second visit for our family and will definitely use again!

Very easy to schedule an appt!  Once there, wait time was short and staff was very friendly! Left with prescription on order.  Would definitely recommend.

Very clean and efficient. Med asst Danny and the PA were awesome & friendly as was the front desk staff. I would definitely go back. I waited about 15 minutes. I was a walk in.

I arrived at the clinic close to closing, and had a short wait excluding a few forms. Was treated well and in a timely manner. Great facility, even better staff.