Book urgent care & walk-in clinics near me in West Springfield, MA

Went in with a high fever, body aches, migraine, delirium, chest pain, weakness and hardship breathing. Staff never checked my temperature. My partner, Michael Quinn was also seen the same day for the same symptoms. The staff member he spoke to didn’t recognize the term pulmonary which is quite scary and concerning. For my partner, they only checked BP. No temp or pulse ox taken.

Staff was great and took us in immediately in a holiday weekend.  This was the only facility we found open and was well worth the 15 minute drive.   Convenient location and outstanding staff that was caring and very responsive.  Highly recommend!!

I do like the way they do it, is easier then another places.

Helped me feel better, great staff very helpful and friendly

The staff was very nice and was so great with my 7 month old.

After a couple of days of visiting a hospital and not feeling well i decided to go into this walk in clinic. Right away i could tell the people and staff at this clinic really cared about their patients and showed concerned and took proper care of me while in their care. One staff member was supposed to leave at 5pm and she stood over her shift to make sure I was healthy enough to leave on my own even called the next morning to make sure i was doing well something the hospital didn't even do. I highly recommend that if you are looking to go somewhere where you are ill to give this place a shot you will not be disappointed.

Lauren, the nurse practitioner, was kind, knowledgeable, professional, and addressed my needs a great asset to Hartford healthcare

My son was sick Thursday night and I was able to book an appointment for Friday morning. Everyone here was great!

Although I had an appointment, I still had to wait a half hour before my turn. I had to explain why I was there to 3 people: the MA, the intern, then the provider. My symptoms included cough, congestion, headache, sore throat. When I came 3 months earlier with similar symptoms, I was prescribed one medication for cough and another for congestion. This time I was not given any prescriptions. I would not have wasted my time if I knew I would not be given a prescription to relieve my symptoms.

Great Customer service ! Thank you ! From the beginning to the end everyone was courteous and caring. I was there for a half hour. Will definitely recommend this clinic.

front desk was ok. a little stressed nurse technician was excellent. nice personality

Scheduling was super easy. The wait was a bit longer than anticipated but once I got in Charity was excellent. I felt like she listened to my concerns and provided me with excellent care.

I was a walk-in and expected to wait. It was an hour or hour and a half. Beats waiting at the ER all day.  I had a few issues with the signing in on my phone and had to keep bothering the girl at the front desk.  She was very patient with me and very sweet!  Very friendly staff! I’ve been there many times and never had a bad experience.

Great Team of professionals!! Check in was quick ana easy.