Professional Ear Wax Removal
in Severn, MD

The staff and the doctor were amazingly on top of things and were friendly. Very efficient and smoothly run. Called Monday morning and got a pre-op appointment for one hour later, an involved process with cardiogram and bloodwork, which took no longer than 40 including sign-in. Very personable staff, but that's a two-way street; I'm personable. So the appointment was actually fun (partly because I was not feeling ill or dicy).

I went in for a stye on my eyelid, was seen within 10 minutes of arrival. The PA was friendly and understanding, had a background in eye care and wrote me a prescription with a full explanation or after care. The front desk staff is not particularly personable, but whatever.

"Very clean location, curtious and friendly staff. Quick processing time within 10 minutes of registering, 20 minute wait in room to get results and see the physicians assistant but over all more pleasant experience than waiting in an ER or doctors office. Now offers medical care portal for secure access of my visit and records on line. One stop shop get the prescription filled there too. I would definitely recommend this location and friendly caring staff as your urgent care option."

My experience today (10-18) was perfectly fine and acceptable. From the time I arrived at the CVS Location to the time I obtained my Flu Shot and drove away - 15 minutes out of my day. I had no issues. Of course: I followed the directions. I arrived to the Store 10 minutes in advance; I was alert for text messages - which I received regarding status; I waited for and received my phone call from the NP; a CVS Customer Care Manager was there to walk me through the check-in procedures. I used my Insurance Card. I had no issues and was in and out with a Flu Shot in less than 10 minutes. No complaints; I appreciate the professionalism.

Very long wait but not the staff fault only one nurse working 1 front desk attended who was great and only noticed one dr not sure his name but he was great as well

Doctor is very knowledgble. Staff well trained. Will always come back