COVID testing & Rapid testing near me in Clifton, NJ

Nice receptionist and a very nice doctor!

Great bedside manner, very knowledgeable, answered my million inquiries. Front desk, Monique, sweet as ever. No judgement from her or Dr. Fatema.

The only reason why Im giving a 5 star in friendly staff is because of the nurse who assisted us. She was amazing specially with my son very friendly. The only friendly person that I saw.

I’ve chosen this urgent care center in the past because of the phenomenal quality of care I previously received. The NPs and doctors I saw before were exceptionally attentive, always going above and beyond to address my concerns. During my visit yesterday, the doctor I saw provided standard care, but I didn’t experience the same level of extra attention and thoroughness that the NPs and MDs in the past would consistently deliver. The front desk staff, however, was the most disappointing aspect of the visit. When I arrived, I greeted her, but her response was indifferent. She simply asked, with a poker face, “What can I help you with?” and pointed to instructions for registering posted on the glass window—instructions that weren’t immediately noticeable. There was no smile, no warmth, and no effort to assist further. I’m not sure what happened to the amazing staff who used to work here, but the level of care and service has clearly declined. I hope they can return to the high standards they once upheld, as this experience left much to be desired. But i would still comeback to this urgent care next time

Receptionist was very nice and helpful while juggling a lot of waiting patients!

I always have a pleasant experience at West Med. everyone was nice and accommodating.