COVID testing & Rapid testing near me in New Brunswick, NJ

We waited for over an hour to be seen with no valid reason given. Other patients had left so long ago yet the staff was in the back hidden. Even the receptionist was not in the front for over an hour.  If they were on lunch or break, they should've closed the office for the time they needed to have their break then reopen. Instead of having patients sit there for over an hour without and explanation.

I’ve chosen this urgent care center in the past because of the phenomenal quality of care I previously received. The NPs and doctors I saw before were exceptionally attentive, always going above and beyond to address my concerns. During my visit yesterday, the doctor I saw provided standard care, but I didn’t experience the same level of extra attention and thoroughness that the NPs and MDs in the past would consistently deliver. The front desk staff, however, was the most disappointing aspect of the visit. When I arrived, I greeted her, but her response was indifferent. She simply asked, with a poker face, “What can I help you with?” and pointed to instructions for registering posted on the glass window—instructions that weren’t immediately noticeable. There was no smile, no warmth, and no effort to assist further. I’m not sure what happened to the amazing staff who used to work here, but the level of care and service has clearly declined. I hope they can return to the high standards they once upheld, as this experience left much to be desired. But i would still comeback to this urgent care next time

My experience from the receptionist to seeing the doctor was quick and I was impressed with the overall competence and care I received. Very good experience for my first visit