Professional Ear Wax Removal
in Carmel Hamlet, NY

Had congestion symptoms for several days that were not lessening, but worsening. Was a walk-in at AM/PM. Was immediately attended to. Staff was polite. Facility was clean. Very professional and competent. Good alternative to the ER.

Everything was good except the waiting for a provider to call in for my appointment . There wasn't a provider in the office.

Nurse Practitioner and her assistant were courteous and paid attention to my symptoms. I have been at the New Rochelle urgent care before and satisfied enough for a return visit.

Scheduling appointments and communication with my Primary Care Physician is next to impossible and I think she is wonderful. Whenever I call the main number, I must navigate my way to get a live person to answer. Whenever I leave your voice message, I NEVER get a returned phone call. If this situation does not improve, I will be forced to find another care provider.  Your physicians and staff members are very well aware of the problem. You need to fix it!

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Staff is courteous and caring.

Very good under difficult times. Web site

Walked in after work and I didn't have to wait long at all.

The staff was friendly, thorough and helpful. I would definitely recommend this location.

Great discreet service, scheduled my visit and paid for for the test online not in Showed up at lab, checked in and was seen within minutes. Blood and urine were collected, test results came back quickly within 2 days because I did my test on a Friday. Quick, easy and cheap. Didn't have to wait for a visit to my PCP, and then get referral to lab.