Pediatric urgent care near me in Coram, NY

When I arrived I was nicely greeted. They got to me in a timely manner and had excellent bedside manner I thank everyone

MA should leave the room during time with provider. Personal questions were awkward and uncomfortable to answer with them standing there.

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

My son woke up with a sore throat. His PCP was available, but not for many hours. The physician at DOCS had availability. She was empathetic, thorough, knowledgeable and insightful.

Everything about the visit was great. The staff was awesome and the Dr. as well. It’s a telehealth visit but more than that. I would definitely recommend the Monroe location.

There were no obstacles keeping me from scheduling an appointment with DOCS. Everything went beautifully well. Great doctor attending to us. Thank you!!!

Everyone is friendly and helpful, from the receptionist to the nurses to the provider. Attentive doctors that listen to concerns and provide detailed and helpful information. They take both physical and mental health into consideration.