Pediatric urgent care near me in Brooklyn, NY

I’ve chosen this urgent care center in the past because of the phenomenal quality of care I previously received. The NPs and doctors I saw before were exceptionally attentive, always going above and beyond to address my concerns. During my visit yesterday, the doctor I saw provided standard care, but I didn’t experience the same level of extra attention and thoroughness that the NPs and MDs in the past would consistently deliver. The front desk staff, however, was the most disappointing aspect of the visit. When I arrived, I greeted her, but her response was indifferent. She simply asked, with a poker face, “What can I help you with?” and pointed to instructions for registering posted on the glass window—instructions that weren’t immediately noticeable. There was no smile, no warmth, and no effort to assist further. I’m not sure what happened to the amazing staff who used to work here, but the level of care and service has clearly declined. I hope they can return to the high standards they once upheld, as this experience left much to be desired. But i would still comeback to this urgent care next time

I always recommend this business when people ask for a walk-in, the staff is so friendly, I never have a long wait time ever! The Doctor there are attentive and really listen to you and take the time to explain everything in detail, I have been seen by Dr Anna and she is GREAT, her bedside manner is awesome! I never feel rushed or not heard, never had a bad experience here ever.. five stars from me!

This was a positive experience from start to finish! Friendly & efficient staff, spotless facility, and knowledgeable nurse practitioner. Highly recommend this facility.

Being a RN for 50 years I must say the Immediate Care office at Wick Plaza in Edison is outstanding! From the friendly & courteous front staff to the excellent care of Dr Christine Ibrahim. It’s so wonderful how Dr Ibrahim is so knowledgeable & caring. This is rare these days. In the recent past I’ve had doctors who are more concerned with the computer than the patient. I must say Dr Ibrahim is an asset to your corporation. I’ve worked in ICU & ran 2 huge practices in my experience. Dr. Ibrahim would definitely be a must hire in my opinion. Thank you for hiring suck a kind & competent Doctor!!!

Not feeling well for several days and could not get an appointment with my doctor so went to urgent care.  They were excellent from the minute I arrived to the minute I left.

It was crowded but we made an appointment before and the desk was accurate ( 40 minute wait) The Dr was great honest and very helpful  Eased my mind  Medicine worked

I always have a pleasant experience at West Med. everyone was nice and accommodating.

Dr. Stevens and all the nurses and staff are true professionals