Professional Ear Wax Removal
in Mahopac, NY

Came in thinking I had strep throat. I have covid. No meds given or input as to current guidelines for quarantining, etc.--but I must admit I forgot to ask until I got home. Perhaps a hangout/some paperwork would have been nice

Excellent staff & service, would highly recommend this location.

It was amazing! The staff are absolutely fantastic

Walked in for an issue I had with one of my ears. Front office staff had me checked-in in less than 10 minutes including me filling out my medical history. The medical assistant was efficient and friendly during rooming and getting my vitals. Doctor was personable and quickly diagnosed and explained my issue, prescribed a couple of meds which he called to a local pharmacy. Whole thing from leaving my house to returning home with meds was a little over an hour total!  A good experience :)

Staff very friendly. Caregivers knowledgeable. In and out in a very reasonable amount of time. Would use them again for an urgent care need.

Very quick and everyone was polite and very caring

Everything was good except the waiting for a provider to call in for my appointment . There wasn't a provider in the office.

Dr. Laddis is the man. We also see him for urgi care matters regarding my daughter and she absolutely adores him. In my opinion, kids have the best gage for good people and Dr Laddis is definitely one of them. We love the entire staff and ALWAYS appreciate you guys ❤️

Scheduling appointments and communication with my Primary Care Physician is next to impossible and I think she is wonderful. Whenever I call the main number, I must navigate my way to get a live person to answer. Whenever I leave your voice message, I NEVER get a returned phone call. If this situation does not improve, I will be forced to find another care provider.  Your physicians and staff members are very well aware of the problem. You need to fix it!

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Very good under difficult times. Web site

Staff is courteous and caring.

Walked in after work and I didn't have to wait long at all.

The staff was friendly, thorough and helpful. I would definitely recommend this location.