Pediatric urgent care near me in Mill Neck, NY

I’ve chosen this urgent care center in the past because of the phenomenal quality of care I previously received. The NPs and doctors I saw before were exceptionally attentive, always going above and beyond to address my concerns. During my visit yesterday, the doctor I saw provided standard care, but I didn’t experience the same level of extra attention and thoroughness that the NPs and MDs in the past would consistently deliver. The front desk staff, however, was the most disappointing aspect of the visit. When I arrived, I greeted her, but her response was indifferent. She simply asked, with a poker face, “What can I help you with?” and pointed to instructions for registering posted on the glass window—instructions that weren’t immediately noticeable. There was no smile, no warmth, and no effort to assist further. I’m not sure what happened to the amazing staff who used to work here, but the level of care and service has clearly declined. I hope they can return to the high standards they once upheld, as this experience left much to be desired. But i would still comeback to this urgent care next time

I came checked in nurse called me right away. Didn’t have to wait a long quick service. Whole staff is being extremely helpful and careful especially the doctor is the most supportive person. I’ve there quite few times all the times I’ve been treated and taken cared with respect. My kids feels very comfortable there that’s why, I suggested everyone should go there.

We waited for over an hour to be seen with no valid reason given. Other patients had left so long ago yet the staff was in the back hidden. Even the receptionist was not in the front for over an hour.  If they were on lunch or break, they should've closed the office for the time they needed to have their break then reopen. Instead of having patients sit there for over an hour without and explanation.

Dr was very nice guys . Very friendly . Thank you very much doctor

Quick easy to schedule efficient. Loved my visit. Everything was great.

Smooth checkin. Dr was so helpful. Front desk found me a pharmacy open late! Great service!

I was very satisfied with the staff and the doctor. the waiting rooms were clean and the equipment appeared to be as well. overall, a very good visit.

The visited was very short and the place is very organized. The receptionist is very helpful and the doctor treated me as I entered the room.

Had severe head cold for a few days. I finally went to modern Md did not schedule but walked in. I was seen fairly quickly, staff and care team were very courteous and helpful. Walked out with medication list and my mind at ease after tests were negative.

Receptionist was very nice and helpful while juggling a lot of waiting patients!

For the past 4 days I’ve had a nasty cough that would cause headache, chest pain and back pain. I would be up half the night coughing. Finally I decided to go to the urgent care clinic and the provider prescribed me a cough medicine and antibiotics to take for 5 days.

Very accommodating, friendly, easy booking appointment on line no long wait

Friendly staff, highly recommend.

Very nice nurse and dr