Pediatric urgent care near me in Monsey , NY

This was my first personal visit to an Urgent Care facility in my lifetime. I was impressed by the ease of scheduling and care. Very happy that you had access to My Chart records and medications, etc. The staff were nice but did not introduce themselves.  The MD might have but I didn’t catch his name due to his soft voice.  Otherwise I was very pleased with my visit.

The girls at the desk are doing the best they can in a really tough situation they were so pleasant and so nice gave complete information. My only concern was that we were all going in for Covid testing and you had to login manually on an iPad that no one cleaned between patients. There was a bottle of hand sanitizer if you choose to use it. One patient walked in without a mask until she realized it - so the exposure level is probably very high.

Each and every staff person was very friendly and professional. It was a positive experience

Still waiting for my test results , 3 days later .

1st time here was expecting to be here forever ! We were .in and out in less then 20 min!!! .the apt was for my sick 7 year old so it was amazing !! And it's 8 min from my house ! Takes all insurance which is awsome also!!

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Easy to get an appointment. Short waiting time to see doctor. She was confident and quick to identify my issue, how to care for it and what follow up was required. Will definitely return when necessary.

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Institution states they will not take an insurance payment for any type of "physical exam" even if your insurance will pay for it they force you to pay out of pocket. Let you schedule the appointment just to inform you once you've arrived for your appointment and not before hand. This procedure needs to be evaluated and changed. I would recommend so far for any other service.

They told me it would be a 30 minute wait and nobody was in there and they didn’t call me in the room until 50 minutes later but still it was great

Very disappointed with the care I got. Wait time was yover hour half. When I finally got called in they were nice to me. They took my vitals then covid and strep test. Waited for results which were negative. After that they didn't provide anything for my cough or sore throat. They really didn't do anything for me at all. It was a waste of time and money that I will be charged. I will reach out to my Dr tomorrow for help.

it was smooth and good, when i went in they attended to me one time and gave me what i needed and i feel better already

Exceptional experience from check in to nurse to doctor exam!

woke up with flu symptoms. scheduling an appointment easy. no wait time. friendly and knowledgeable staff.