Pediatric urgent care near me in Mount Vernon, NY

Staff is great, not long waiting period at all. But, the physician assistant is a terrible listener and has no idea of what she's doing. Maybe she was overwhelmed. We all have bad days but, she's suspect.

The entire staff was friendly, especially the receptionist. She made my experience move smoothly by explaining the process/next steps before I was taken to the exam room. She is an excellent team player!

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Great service from staff to physician. It's why I keep coming back!!! Good Work People!!!

1st time here was expecting to be here forever ! We were .in and out in less then 20 min!!! .the apt was for my sick 7 year old so it was amazing !! And it's 8 min from my house ! Takes all insurance which is awsome also!!

Had an overall experience at this location the staff is super friendly.

Receptionist is nice and friendly with smiles 😃 face with manners

I’ve had a chronic cough for awhile . The staff and Dr.  Chris are thorough, professional , helpful and charming . I have a prescription, some answers and hope for relief with the Urgent Care team. I know I have a place that I trust to go to for medical help. Thank you.

Made an 8 am appt. Everything went smoothly. All questions were answered PA and staff on duty was very courteous. Good experience at this location.

Easy appointments On time Admin Staff very good Dr Mike very good

This was my first personal visit to an Urgent Care facility in my lifetime. I was impressed by the ease of scheduling and care. Very happy that you had access to My Chart records and medications, etc. The staff were nice but did not introduce themselves.  The MD might have but I didn’t catch his name due to his soft voice.  Otherwise I was very pleased with my visit.

Exceptional experience from check in to nurse to doctor exam!

Staff is very helpful and caring Dbt

The staff was very courteous, friendly, and very attentive!

Overall experience went very well.  PA very friendly gentle and seemed experienced. Check in on line was convenient and saved time. Front desk attendant was very friendly and helpful.  Appreciate there are still remaining people working in the medical field who very much care and feel blessed to have their jobs.  Thank you will be recommending this facility and will return in need!

Was sick with an ongoing sinus infection which had gotten worse ,  I was able to get in see the dr. and he made sure I would have all the prescriptions to ease my symptoms and clear up the infections .  They took all the appropriate tests to rule out any other infections (Covid ,flu etc).  Fast , caring , thorough and thoughtful of my feelings .  The staff was friendly efficient and caring , would definitely use them again .

I am extremely happy with west Islip urgent care the Dr and staff are amazing and friendly ❣️❣️❣️❣️❣️