Pediatric urgent care near me in Tottenville, NY

Smooth checkin. Dr was so helpful. Front desk found me a pharmacy open late! Great service!

Walked in without an appointment so I can’t complain too much about the wait (about two hours). Desk employees, nurse, and NP were all very nice and had no issue answering all my questions. I would return.

Quick easy to schedule efficient. Loved my visit. Everything was great.

Dr was very nice guys . Very friendly . Thank you very much doctor

We waited for over an hour to be seen with no valid reason given. Other patients had left so long ago yet the staff was in the back hidden. Even the receptionist was not in the front for over an hour.  If they were on lunch or break, they should've closed the office for the time they needed to have their break then reopen. Instead of having patients sit there for over an hour without and explanation.

I’ve chosen this urgent care center in the past because of the phenomenal quality of care I previously received. The NPs and doctors I saw before were exceptionally attentive, always going above and beyond to address my concerns. During my visit yesterday, the doctor I saw provided standard care, but I didn’t experience the same level of extra attention and thoroughness that the NPs and MDs in the past would consistently deliver. The front desk staff, however, was the most disappointing aspect of the visit. When I arrived, I greeted her, but her response was indifferent. She simply asked, with a poker face, “What can I help you with?” and pointed to instructions for registering posted on the glass window—instructions that weren’t immediately noticeable. There was no smile, no warmth, and no effort to assist further. I’m not sure what happened to the amazing staff who used to work here, but the level of care and service has clearly declined. I hope they can return to the high standards they once upheld, as this experience left much to be desired. But i would still comeback to this urgent care next time

I came checked in nurse called me right away. Didn’t have to wait a long quick service. Whole staff is being extremely helpful and careful especially the doctor is the most supportive person. I’ve there quite few times all the times I’ve been treated and taken cared with respect. My kids feels very comfortable there that’s why, I suggested everyone should go there.

Both reception and the staff who treated me were very nice and comforting

Helpful and courteous staff and care

I had to get two Covid tests 1 week apart for cataract surgery. First eye results in time which is 96 hours. UNFORTUNATELY WHEN SECOND TEST WAS DONE I GOT A PHONE CALL FOR RESULTS IF FIRST TEST. I WAS AT SURGERY CENTER IN WEST ORANGE FOR NOTHING. ARE U KIDDING ME!! DO THEY LOOK AT DATES ON RESULTS. A MISTAKE LIKE THIS IS HORRIBLE AND NOT EXCUSED. WHAT A NIGHTMARE. SO U CALL A PATIENT WITH RESULTS RHAT ARE NOT CORRECT?????? SHAME ON THIS EMPLOYEE FOR DOUNF THIS TO ME!!!