Professional Ear Wax Removal
in Whitestone, NY

This was my first personal visit to an Urgent Care facility in my lifetime. I was impressed by the ease of scheduling and care. Very happy that you had access to My Chart records and medications, etc. The staff were nice but did not introduce themselves.  The MD might have but I didn’t catch his name due to his soft voice.  Otherwise I was very pleased with my visit.

Care was courteous and professional. Solv app lists wrong address so difficult to find

Staff is very helpful and caring Dbt

I’ve had a chronic cough for awhile . The staff and Dr.  Chris are thorough, professional , helpful and charming . I have a prescription, some answers and hope for relief with the Urgent Care team. I know I have a place that I trust to go to for medical help. Thank you.

Receptionist is nice and friendly with smiles 😃 face with manners

Went very well, the staff is very kind and their work ethic is very efficient

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

The check in computer machines were too complicated for Senior Citizens and individuals who are not computer savvy.  We had to use several check in machines to check in. The receptionist had to use two machines before she could check us in. Staff was very nice.

I have been to this location many times over the past few years and my experiences have always been positive.  There is rarely a wait, it is always clean and the entire staff is great. I visited today and both Jackie and Alexa were extremely helpful.   Highly recommend this place.

Thank you for agreeing to monitor my hand infection while its being drained till it heals. She did a wonderful job packing the incision for me. She knew exactly what to do. Thank you again. I will see you weekly until it is cleared and healed.

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

Came to the office on Sunday when my right eye was swollen, red and painfull and realized I had a red bumpy Rash on the bridge if my nose and it was painful under my glasses. Had headaches. Waited about 2hrs to see the staff. Staff was courteous, but it was a long wait to see the assistant and Dr. After giving symptoms to assistant, sge gave me an eye test naming the letters. The Dr. came in a few mins later for about 10 mins just looked at me and said I had shingles/herpes virus and it infected my eye and I need to see my eye Dr. Mon. Because it can cause blindness if not treated right away. She sent RX to my pharmacy and said goodbye.

Eve thing ultra professional. Staff so helpful and friendly. Concerned about each patient and responsive to needs on an individual basis.

I woke up yesterday morning not feeling well and my primary care physician was unable to take me. Fortunately, I was able to go to Atlantic Health Urgent Care in Cedar Knolls. The staff was incredibly friendly and helpful. Wait time was a bit long, but that is to be expected at this time of year. I was home with a diagnosis in about an hour. Thanks for all of your help!

I was suffering from a n eye infection for several days. Warm compresses did nothing except feel good. Having gone to other walk-in clinics before, I was expecting the same recommendation… “just use warm compresses, it just takes time”.  I was so relieved when I was prescribed an antibiotic and eye cream. After just 3 days the infection is nearly gone. This is now my go-to urgent care.