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in La Canada Flintridge, CA.

Scheduling error online. Major conflict. The staff was SO KIND and accommodated me.

My visit today was really good. I was pleasantly surprised to see an opening for today. Of course I took it, the wait time wasn’t too bad considering that it is an urgent care and can sometimes take time. But it went by fast and I was able to make it in time to pick up my child. Thank you staff and provider for being on top of things.

Would like to have received discharge instructions. So I knew what was recommended no one came back to my room and I waited also 20 min but another patient was guided to my room

The PA was very thorough. Offered a lot of solutions to alleviate pain

Pain from Sciatica had become unbearable. I wasn't able to schedule an appointment with my doctor, but I went online to Carbon Health's website and had no trouble booking an appointment. I was seen on time, the facility was clean & comfortable, the check-in process was hassle free, and the young lady at the front desk was polite and professional. Dr. Upton was a tremendous help to me. In addition to being able to prescribe the right medication for my condition, she advised me regarding lifestyle changes that might be beneficial. Above all - SHE LISTENED to me! I would certainly recommend this location to my friends and neighbors.

Kind and knowledgeable staff that listens and follows up with patients. A true gem in the community!

Took my daughter this afternoon to get her ears checked for a possible infection from her earrings. The front desk staff were super friendly , the gentleman that saw us before the doctor was as well. The doctor was awesome. My daughter was super nervous and she made her feel at ease. Even asked her questions about her stuffed animals she had which just showed she cared and wanted to make her feel relaxed! Experience couldn’t have been better!!

Was looking for a new place after moving, and I will definitely be coming back! From the front staff to the MA to the PA, all my questions were answered with respect. I was a walk in and didn’t wait as long as I had thought, Their online presence makes this place easy to navigate and schedule and view medical records.

Made my appointment same day and everything from check in to my departure was great! The team at the Cypress location is always pleasant, efficient and friendly I highly recommend them!! Thank you!

Clinic did not have catheters, I was referred to ER, very disappointed

The wait was over 2 hours. I thought I had scheduled an appointment, but I guess I was considered a walk- in.

I was very disappointed because my appointment was for an x-ray and the x-ray machine was broken and has been for some time. No one bother to let me know that it was broken so the appointment was a waste of time

Great Care and Service The staff members are warm and professional

The PA was kind and non alarming!  I didn’t feel that way with the previous visit 2 days before! She explained things carefully, so I understood what I was dealing with and prescribed the correct medication! The previous PA told me I would get a call with the results of my urine  test, but I never got that call and my antibiotics needed to be changed. I developed a fever and came in again! Not sure why I never got that call???

Best place to get your medical needs taken care of ! Staff was all heart and the doctor was very informative and knowledgeable! Dominique was a breath of fresh air very cool!

Excellent service thank you l will come back again if l need ti. I will recommend to everybody needs assistance

So I’m like 100% sure I have either the flu or Covid. I came in here only because I have an infant my older boys I’ve had Covid in the flu. My baby is only one and a half so I didn’t want to get swabbed for Covid and the flu the PA who was working I believe his name was Jeremy obviously did not want to do any testing again. I have an infant. I don’t feel like sitting in an urgent care for 12+ hours nor do I feel like having my infant hospitalized due to Covid and or the flu so I had to walk my ass back to the Carbon health to tell them I wanted to get swabbed for Covid and the flu. It’s a little bit annoying that I come out of my way and pay for a visit when I don’t get anything done all he tested me for was strep and I knew I didn’t have strep. He did not listen to any of my concerns and or symptoms He sat there and said that everything seems to be revolving around my throat hurting, which was not the case I never once said that the nurse Lulu was amazing. She helped me and she also did my swab test.