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in Derby, CT.

Very easy ,smooth visit , staff were great and polite ,also very attentive!

I had a very good experience. I want to thank everyone at PhysicianOne for their highly professional care and treatment of me.

The services was very professional even thought they were texting for Covid19

I was to have a phone interview to follow up but I never got the call back. It didn't matter at all as I was well into recovery. For me, a non issue.

Dr Wilcox and the staff were very nice and helpful. 10/10

Made appt for my elderly father at 3pm, wait was minimal, seen by 3:30. Excellent staff and extremely impressed with MD, Dr Roberts, she was friendly, caring and very thorough. Beautiful, new facility

It was in and out 25 min with a diagnosis and prescription in hands .. staff are always very friendly,specially Yomara always received the patients with a smile ..

The wait was long, which I was well aware of. The nurses were nice but seemed stressed seemed stressed and overwhelmed. The healthcare provider was treating me virtually thought an iPad, which was a little weird.  Here’s where I had issues: when I told the healthcare provider my symptoms, he ordered tests for the flu and Covid and then  prescribed me antibiotics before know the results of the tests. I was told that they would call me an hour after my appointment to let me know the results of the tests (which they never did). At that point I had already gotten my antibiotics from my pharmacy and started taking them. I quickly noticed my symptoms progressively get worst and my fever kept getting higher. I then got an email with my test results and turns out I have the Flu A stain and if you know anything about antibiotics, you are not supposed to take those with a viral infection because it can have a slew of negative effects on your health and worsen your viral symptoms. I tried calling the location I went to twice to get more info about why no one called me when my results came in and why I was prescribed the wrong medication/no one called me to tell me to start taking the antibiotics.  I ended up calling my primary and he felt bad I had such a negative experience and then prescribed the correct medication to take for the flu.

This is the only place i go they are wonderful and very caring thank you 🙏

Finally, I was coughing with phlegm, very congested, the doctor just told me to wash my nose with saline, nothing at all.

Great job guys! The service was quick and they were very knowledgeable

Scheduled online before driving there.  I was taken in as soon as I arrived and the provider saw me in minutes.  15 minutes visit.

Great. Customer interface from all I met

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!