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in Austell, GA.

A great experience for something I had a lot of anxiety about. Had no wait time or issues at the testing center/lab. Had blood drawn at 3pm and had results by email at 9am the next morning.

A great experience for something I had a lot of anxiety about. Had no wait time or issues at the testing center/lab. Had blood drawn at 3pm and had results by email at 9am the next morning.

Wait time is about average; I feel the team did NOT penalize me for being a few min late which is nice

Appointment was easy to make, but I still waited 1 hour to see a virtual provider. Then he wouldn't prescribe antibiotics for a sinus infection because I turned down the covid, strep, and flu test. I get 1-2 sinus infections every year and the tests were unnecessary. He said I would have to make another appointment to get antibiotics if the rx he prescribed don't help the symptoms. I guess they will get there money one way or another! Also, he said 3 Rx would be sent, but only 2 were. It's the next day, and I'm still waiting on a call back of the 3rdv has been sent yet. Will try a different urgent care next time.

The APN I saw was amazing. Her bedside manner impeccable. She listened attentively and went the extra mile to schedule a speciality appt for my condition. I can’t thank her enough. This has been the best experience with a provider that I have had. She deserves all the praise. Office staff were polite as well I felt welcome and heard.