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in Burlington, MA.

I went for a COVID test today, August 30. From the time I arrived until the actual test itself was approximately 1 hour. The staff was very nice and efficient. Ann did the actual testing and was so kind and compassionate. When she was done she actually said 'hope you feel better'. It may not seem like much, but to me it means a lot when someone actually cares. A few kind words go such a long way and really mean a great deal when you are not feeling well. I highly recommend this location and staff!

I had positive care myself, but as my wife was waiting for me, she was telling me of a very disheartening experience at your facility. A gentleman came in asking for a nurse, as he felt his wife was having a stroke. The girl at the desk instructed him to go to the kiosk and enter all necessary information. She did ask the man for his wife's name. I felt there was no compassion at all for this man, who evidently was in turmoil. Don't you think that ReadyMed could get all there information after evaluating the person in dire need This all took place on Wednesday, January 25 2023 at aproximately 11:15 a.m. Makes us wonder how often this happens???