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Everything went as good as can be expected when you're not feeling good. The doctor was great. He was very helpful and calm.

The staff is really friendly when you walk in speak to the first person, she's always really happy and very personable, and she remembered my name from my previous visit. I was really impressed with that, cuz how many people does she see, every single person that comes in there she sees.. The nurse that brings you back to your room is always happy and chatting with you and smiling and a good mood. The building is always super clean, and the staff was very knowledgeable about the reason I was there for. Mike is wonderful he is extremely knowledgeable, extremely professional, very personable. I can't say enough nice things about Mike. I've been going to his walk-in clinic for 20 years at least, and he's always the same way even after 20 years. Overall my experience with Urgent Care Express is absolutely a five star. No question about it, I wouldn't go to any other walk-in clinic in town. I have gone to a different walk in clinic because I couldn't get into Urgent Care Express with and it was horrible horrible experience the only person that was really friendly there was the person that takes your blood pressure and ask you questions about your medication and the reason why you're there. But I will never go back there, that's how bad it was. So you should be really proud that we have Urgent Care Express & that's right run by Mike f.

I had cut my left thumb deeply enough that it needed a few stitches. All the staff that saw me were wonderful. Thank you Urgent Care, West Side.

My husband had to go into Sparrow urgent care today for a nasty cut on his thumb. He received seven stitches and was very pleased by the professional staff and welcoming environment. Excellent experience, I would recommend.

The ladies/staff were very friendly! Wait time was a little slow but I was okay with it afterwards since the ladies were patient and easy handling with my son, which was very important to myself. Definitely would go back to this one if need to!