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in Roosevelt Island, NY.

Woke up with a cough, fever and general lethargy. Was able to get an appointment right away. I saw the staff within 10 minutes and after a thorough exam by Mathew Gorman PA I was on my way home with a diagnosis and meds within 30 minutes. I have been to many urgent cares for myself and my children and LI Urgent is the best.

I’ve chosen this urgent care center in the past because of the phenomenal quality of care I previously received. The NPs and doctors I saw before were exceptionally attentive, always going above and beyond to address my concerns. During my visit yesterday, the doctor I saw provided standard care, but I didn’t experience the same level of extra attention and thoroughness that the NPs and MDs in the past would consistently deliver. The front desk staff, however, was the most disappointing aspect of the visit. When I arrived, I greeted her, but her response was indifferent. She simply asked, with a poker face, “What can I help you with?” and pointed to instructions for registering posted on the glass window—instructions that weren’t immediately noticeable. There was no smile, no warmth, and no effort to assist further. I’m not sure what happened to the amazing staff who used to work here, but the level of care and service has clearly declined. I hope they can return to the high standards they once upheld, as this experience left much to be desired. But i would still comeback to this urgent care next time

The doctor I saw for my visit was very professional and made sure I fully understood what I needed to know before leaving. I would recommend this provider to anyone else.

Smooth checkin. Dr was so helpful. Front desk found me a pharmacy open late! Great service!

Quick easy to schedule efficient. Loved my visit. Everything was great.

Receptionist was very nice and helpful while juggling a lot of waiting patients!

The visited was very short and the place is very organized. The receptionist is very helpful and the doctor treated me as I entered the room.

Had severe head cold for a few days. I finally went to modern Md did not schedule but walked in. I was seen fairly quickly, staff and care team were very courteous and helpful. Walked out with medication list and my mind at ease after tests were negative.

We waited for over an hour to be seen with no valid reason given. Other patients had left so long ago yet the staff was in the back hidden. Even the receptionist was not in the front for over an hour.  If they were on lunch or break, they should've closed the office for the time they needed to have their break then reopen. Instead of having patients sit there for over an hour without and explanation.

Dr was very nice guys . Very friendly . Thank you very much doctor

For the past 4 days I’ve had a nasty cough that would cause headache, chest pain and back pain. I would be up half the night coughing. Finally I decided to go to the urgent care clinic and the provider prescribed me a cough medicine and antibiotics to take for 5 days.

My mom has a severe cough a day took her in. No schedule was made. Very polite staff. The receptionist helped with check-in and filling out all forms. Very helpful. Recommend to anyone feeling under the weather.