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in West Point, NY.

From scheduling an appointment to getting treated all proceeded smoothly. The staff were very friendly.

Had a hard time making an appointment… most likely a result of high volume illness and New Years Eve/Day. Check in  easy Staff friendly, helpful

Everyone that worked there was great. No complaints. The wait time was longer than expected. Perhaps it was because I was so sick but it seemed long.  I did follow up today to inquire about getting an inhaler that my primary recommended but could not get on line to prescribe it for me while in her vacation. I left a specific message with the front desk today and never heard back.  That was quite disappointing

The great team working. They are so kind . I recommend to my friends. Thanks !

I was seen by a very competent physical assistant. She addressed my needs and concerns and prescribed an appropriate antibiotic. I am on the road to recovery and appreciate the excellent care I received at this urgent care! I would recommend this facility highly!

Great. Customer interface from all I met

Excellent staff & service, would highly recommend this location.

Dr was awesome. Staff very nice as well. Super busy

Tenía molestia en la garganta, oído y tos fui a AFC URGEN CARE Me atendieron muy pronto y con mucha amabilidad.

Do not honor scheduling time Took walk in before me even though I was there at my appointment time

Nurse Practitioner and her assistant were courteous and paid attention to my symptoms. I have been at the New Rochelle urgent care before and satisfied enough for a return visit.

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

The girls at the desk are doing the best they can in a really tough situation they were so pleasant and so nice gave complete information. My only concern was that we were all going in for Covid testing and you had to login manually on an iPad that no one cleaned between patients. There was a bottle of hand sanitizer if you choose to use it. One patient walked in without a mask until she realized it - so the exposure level is probably very high.

That was my first visit with my daughter and so far, so satisfying.