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in New Richmond, OH.

Myself and my large family, use this urgent care several times a year. They are always extremely friendly and understanding of whatever situation we may be going through at the time. Definitely the best urgent care in this area.

1 hour wait but honestly there’s always a long wait time in healthcare. The doctor that my daughter and I just saw made the long wait worth it. Thank you. We’ll be back.

Dr. McClellan was professional and knowledgeable. She was very patient and took her time listening to my concerns. She did devalue my worries but listened to me. I got an ultrasound and luckily everything was fine.The staff was friendly and the site was clean . I would recommend it to everyone and go again if I couldn’t get into my primary care Doctor .

After suffering over the holidays with a sinus and eye infection, I finally gave in and went to see the doctor. The standard of care provided by the staff here was excellent. Courteous and professional. I would use them again. Plus they accepted Medicare. My only wish is that I had gone sooner and avoided a 10 day sinus headache.

So I have been dealing with this what I thought was just a cold or flu virus for 3 weeks now. Showed up between 7:05 and 7:10 and they were closed but a staff member who was walking out the door could see I wasn’t feeling very well, so they let me in and saw me on the spot. Turns out I had a sinus infection and was prescribed some antibiotics which helped clear it up. This was my 2nd trip to this urgent care in a year and must say I am thoroughly satisfied. Sometimes we just see negative reviews on places so I felt the need to share how this place went above and beyond to make sure I was taken care of. Thanks doc for making me feel like I mattered. Thanks to the lady for letting me in after they closed (thought they closed at 8).

The staff is absolutely phenomenal! Absolutely the nicest people you would ever meet! Always pleased! I highly recommend!

I was a foreign visitor to the centre. I attended with my step-mum for her to receive care but little did I know that I would be back just a week later for my own treatment. On both occasions I can only describe the experience as utterly outstanding. The staff have a wicked sense of humour and you do get a sense that they genuinely care. I'm saving up for a transatlantic flight so that I can go all the way back there to annoy them the very next time that I feel unwell. Jokes aside, world-class care in a small corner of Kentucky.