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in Bailey's Crossroads, VA.

This is an excellent urgent care facility. The staff were professional, polite, considerate and compassionate. Wait time was minimal despite being busy. Scheduling an appointment was very helpful. Very clean facility. Thorough exam and knowledgeable medical professionals. Check-in/check-out was efficient and seamless.

All staff were friendly and professional. There was little wait time, was seen at appointment time. Would definitely recommend to others.

The booking was easy. I love this particular location. Doctor and nurse were very good and helpful. The only downside- unfriendly person on a front desk.

Friendly staff. Fast and easy. Thanks!

Walked in with a painful stye. Staff at the desk was friendly and welcoming. Was attended to on time both nurse and Dr were friendly and compassionate.

I was deeply grateful for the kind and genuine manner I was treated by the nurse. The Provider was also very detailed and sensitive. Thank You

Form should be small instead of long, it has taken too much time

It is easy to schedule an appointment time on line. The staff is pleasant and willing to listen.

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

Staff is friendly. Scheduling and check-in was very straightforward. Not too much wait time. The appointment itself felt rather rushed as it may have seemed like I asked more questions than “necessary” because of an illness I have been dealing with for more than a month. However, I appreciate the general response and recommendations.

I was there for my DOT exam, however, the entire staff were quite respectful. I took me a reasonable amount of time to complete the whole process. It is my to go to clinic.