Professional Ear Wax Removal
in Artondale, WA

My granddaughter had been sick since December 19th which was 10 days. Easy schedule online and got right in when we arrived at the office. She couldn’t break the fever and was in extreme pain. She is only 3. The staff was so nice and caring with her, made her comfortable and made sure they had the correct diagnosis by asking questions and examining her thoroughly. She needed up having a sinus infection. They sent prescription right over to her pharmacy and it was ready when we got there. Amazing Care from the team.

Continued coughing ing a blockage in sinuses. Needed Ned's to help . Dr evaluated condition and advised care and antibiotic.

Scheduling an appointment was super easy. The staff was fast and friendly and had me in and out quickly. Always a great experience at Indigo.

Big thank you to staff and medical provider I saw at my visit today.

Elizabeth was easy to speak with and provided great care. Answered all questions, ordered appropriate test and medication.

Quick visit, friendly staff, and very informative provider. Maple valley location is my favorite indigo

woke up with sore throat and ear infection. was very insistent on getting care for my voice as well as i use it professionally. i did receive the ear drops which i began taking. but i need to schedule again for my voice.

I was very pleased with the service the staffing. It was great. The weight was long, but I was there at the time people we’re coming in for all kinds of things

I received wonderful care. The staff was pleasant and fast care.

The front desk staff and nurse were super friendly and nice. The xray machine wasn't working at this facility, which they really should let the patient know before they make an appointment.. I was seen by a nurse practitioner, Kamaal I believe.  She seemed nice, however, she didn't seem too concerned and asked minimum questions. I don't feel like my concern was  fully addressed/resolved.  I should have just gone to my primary care instead of paying $100 copay only to be told, "just keep up with warm fluids and come back again if it gets worst", because it's just that easy to come back and pay another $100 copay again. I drove about 18 miles to get seen at this location because appointments at the clinic near me get booked super fast.. I mentioned that to the provider that I don't want to drive this far again just one day later..and I was told "try making an appointment a day before near you then" (because clearly, I didn't try that and chose to drive that far in snowy weather). Last time I was sick with this horrendous cough and phlegm, a provider at different location told me exactly the same that it's just a viral, only for me to end up at my primary care the next day who diagnosed me with pneumonia! I see a similar review here from another patient ending up with pneumonia because your provider here, misdiagnosed her.. I sure hope the nurse practitioner didn't miss anything.. I couldn't ask for x-ray anyway, since it wasn't working at this location. I did mention to her that last time with exact same thing, I was prescribed antibiotics and she brushed it off saying "it's just a viral".. Not sure how she decided on that when she didn't even do an xray.  I was not all satisfied with my treatment by this provider at this location. Multicare Indigo, you need to fix your mistakes and train your providers, instead of copy pasting the same response to all the low rating reviews. Looking at the reviews here, no wonder this location always has multiple appointments available as compare to other locations.

Everyone was excellent when it came down to anything we needed or asked. I appreciate everyone that was there they are extremely nice and respectful.

I just want my issue resolved. I don’t think PT is working.

Staff are very friendly, receptionist is so bubbly! Ease of getting in and out is quite amazing. Check in through text when you arrive, no need to wait for staff.

Coming from out of town and getting sick and having been seen by a very caring and knowledgeable staff gave me comfort

When I went in for the appointment, I was greeted by friendly smiles. Front staff was awesome. They were very helpful and communicated very well about my paperwork. I had literally zero wait time in the lobby, as well as in the exam room after the physicians assistant took vitals, etc. The physician came in just a minute ir two after her assistant left. My physician was very thorough and informative during the exam. She ordered PT, x-rays, and even told me that massages for my back issue were available. Overall 5 star treatment, cleanliness, attitudes, friendliness, and atmosphere. I would recommend this Multicare to anyone needing to see a doctor in an urgent care situation.