Professional Ear Wax Removal
in Gig Harbor, WA

Elizabeth was easy to speak with and provided great care. Answered all questions, ordered appropriate test and medication.

Scheduling online was easy and convenient that makes for an easy check-in and secured spot with little to no wait time. Staff were extremely friendly and patient with our family and when it came to caring for both our one year old and 4 month old. Always highly recommend coming here for an urgent care.

I received wonderful care. The staff was pleasant and fast care.

The front desk staff and nurse were super friendly and nice. The xray machine wasn't working at this facility, which they really should let the patient know before they make an appointment.. I was seen by a nurse practitioner, Kamaal I believe.  She seemed nice, however, she didn't seem too concerned and asked minimum questions. I don't feel like my concern was  fully addressed/resolved.  I should have just gone to my primary care instead of paying $100 copay only to be told, "just keep up with warm fluids and come back again if it gets worst", because it's just that easy to come back and pay another $100 copay again. I drove about 18 miles to get seen at this location because appointments at the clinic near me get booked super fast.. I mentioned that to the provider that I don't want to drive this far again just one day later..and I was told "try making an appointment a day before near you then" (because clearly, I didn't try that and chose to drive that far in snowy weather). Last time I was sick with this horrendous cough and phlegm, a provider at different location told me exactly the same that it's just a viral, only for me to end up at my primary care the next day who diagnosed me with pneumonia! I see a similar review here from another patient ending up with pneumonia because your provider here, misdiagnosed her.. I sure hope the nurse practitioner didn't miss anything.. I couldn't ask for x-ray anyway, since it wasn't working at this location. I did mention to her that last time with exact same thing, I was prescribed antibiotics and she brushed it off saying "it's just a viral".. Not sure how she decided on that when she didn't even do an xray.  I was not all satisfied with my treatment by this provider at this location. Multicare Indigo, you need to fix your mistakes and train your providers, instead of copy pasting the same response to all the low rating reviews. Looking at the reviews here, no wonder this location always has multiple appointments available as compare to other locations.

Everyone was excellent when it came down to anything we needed or asked. I appreciate everyone that was there they are extremely nice and respectful.

Everything & everyone was perfect! Professional, kind etc

Everyone at Indigo Urgent Care was extremely helpful & incredibly nice. They listened to me, checked everything out, & formulated a great plan of care. I appreciated that when one of the providers was not entirely sure about something she got a second opinion from another provider, which was great.

Very happy with our urgent care visit.  Staff that greeted us was friendly, check in time was reasonable, and Gabe, our PA, was great.

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.