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in Lester, AL.

My son came home from University with a lingering bad cough, he was very comfortable with the staff here and their knowledge on his treatment.   Would recommend and return.

This was my first time visiting the Urgent Care in Athens. I was seen by Joleen who was very kind and helpful.

I went in with severe pain in my ears. I booked an appointment with ease. The receptionist was very, very knowledgeable of her job which expedited less wait time. The receiving nurse was very nurturing and caring. She treated my illness like it was her own. The Nurse-Practitioner's knowledge was exquisite, and displayed zenith medical knowledge. She was idiosyncratic with my situation. She was caring, nurturing and straightforward. I rate this medical 5-Star. I recommend this facility 100%.

I paid a 100$ more for a dot physical then what the average in Alabama is charged. My company is not paying for it. So I had to pay myself. I have 4 daughters and that's taking money I need for them away. And I don't appreciate being charged that much for a minimal visit.

I am very greatful for your service to veterans using the VA Urgent care. The staff was most kind and showed care and treated me as best they could. Please contiue in serving our veterans since we have served you. Amen

Had a burn on my finger that needed attention. Waiting room was full of sick people. They let me wait in my car until I could be seen. Made me feel better!  Wait time was much shorter than I expected!!!  Everyone was so nice and helpful!!

I scheduled the appointment online and went straight to the appointment in Meridianville with excellent service. However, they had a small problem. After I was swabbed, the nurse came to let me know that they didn’t have the tools to test the sample, but we can send you on Shields Road and you can walk right in and get your sample again and steroid shot. This did not happen. The front desk young black lady was rude! She had no empathy! She didn’t listen to me nor the sweet registrar lady from Meridianville. She said there are all these people in front of you so just sign in and have a seat. I told her that I already had an appointment at Meridianville and the situation. She said, yea, they called but we got all these people in front of you. I was not happy on top of feeling horrible. She was an awful customer service employee at the Shields Road AFC!! Train your employees!!

A great experience for something I had a lot of anxiety about. Had no wait time or issues at the testing center/lab. Had blood drawn at 3pm and had results by email at 9am the next morning.

Over all My experience was handled in a timely manner.  My only disappointment with this visit was the attitude of the provider. Office staff was very professional. Due to me being uncomfortable I refused assistance to get something examined and was met with an attitude and rude tonality from the provider as if I was annoying her due to being back and forth on my choice. I was uncomfortable ……..  I asked her about her tone and mentioned how unprofessional I felt she was handling my choices and apologized. She carried on with an attitude and was discharged . I get people make things hard but don’t feel the comments and Attitude was necessary from a provider in this field. I suggest more diverse  staff to help people be comfortable about who they want to look at them when they feel uncomfortable. God bless .

Schedule the appointment went smooth. The staff were wonderful. They could use more staff to make the appointments go faster.

Went to hazel green office and seen Martha, Awesome staff, super friendly, in and out quickly. Highly recommend!

They took care of me very well. The staff was great and very professional. Thanks