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in Holiday, FL.

I’m concerned that no one asked what meds I was taking before I was given 4 different drugs. I’m hoping nothing bad happens. I have a dr appointment with my primary care Friday to make sure. Also no side effects were discussed with me and I had serious diarrhea after. Almost went to emergency.

The medical professional I saw Julia Ferrara PA was great.   The front desk receptionist was nice but not very professional talked about morning gossip. I heard someone (staff) I was first patient and was told no one was here yet and had to wait ( I was early so that was fine) coughing terribly in the back of the office - he or she sounded awful and for an urgent care didn’t like hearing that.  Maybe should have stayed at home like I did.

My first time at Guidewell today made a lasting impression on me. From my phone conversation with receptionist, the ease at scheduling appt, the quick response time for that appt, I was already impressed. Wait time at the office was minimal; Katherine (ARNP) was so caring, gentle and kind. She listened to everything I told her, and made the decision for me to have X-RAYS taken. After having this procedure done, Katherine came back into the room and made some great recommendations for me to follow through with. I only wish I could make Guidewell my Primary Healthcare Provider! Marsha

The check-in was easier than expected, the staff was so great, friendly and helpful. My  son and I received very empathetic care. Very thankful.

Easy to schedule and be seen. Staff and doctors was very professional

Andrew was very attentive and kind. I needed sutures on my thumb and he did a beautiful job.

Wonderful, Efficient Staff and Well Maintained Location!

Great people. Excellent service. Worthy of Laudation.

I waited too long to see a doctor after I got inside the room

I went in due knee injury from a bike wreck. Easy making an appointment and got right in and was only to here little over an hour and that included X-ray..the Dr give me a slip for work. But work said no due to 90% of day was to be sitting and all I needed was sit as needed...so waiting on Dr to rewrite the paper so I can go back to work as I can't afford to miss any work I will return here for any other issue

Two of us came in with covid symptoms.  We were told that we would have a long wait so very nice young man suggested we make an appointment and kindly did it for us. We came back and had to wait about 30 mins. Keesha was super friendly and sweet then Ken came in and was very professional and thorough. We saw another sweet friendly gal on the way out. Such a good experience. The people made all the difference, starting with the front desk. Thank you for your kindness when we were sick.

Was looking around for a pediatric care urgent care for my 4 month old that was open on Sunday’s. Had a great experience very friendly and professional! Will be back again.

Staff was professional, friendly and caring. Doctor was extremely thorough and took the time to explain all the procedures.

Awesome experience from front desk to nurse & doctor care!!

I had the lucky experience of being the only patient there when I urgently needed to be seen. Front desk, MA, and the NP Kara were all great. It couldn’t have gone any smoother!

Great and pleasant staff. Very professional. Listens to patient’s complaints. Super fast service.

I was able to schedule an appointment for my child with ease and no hassle. Upon arrival, the staff was friendly and welcoming. The wait time was reasonable, and the medical assistant was professional during her part of the visit. The nurse practitioner came in quickly, but my concern was that she seemed to jump to a diagnosis without examining my child thoroughly. It felt like I had to advocate for her to actually examine him before prescribing antibiotics, which was unsettling as a parent. While the process was efficient, I feel there needs to be more empathy and thoroughness in patient care. Additionally, the cleanliness of the facility could be improved. They have potential, but attention to these details would make for a much better experience.

Have had a fever sore throat and chest/  cough etc Had my insurance provider contact them and sent forms. Arrived and in within the hour had exam/ testing done and out in another 30 minutes. Staff were great knowledgeable professional and friendly. Wish we had this service in Canada. Thank you.

My grandson hurt his wrist during basketball practice at school and was in a lot of pain. We wanted a place that would have an Xray technician on staff to rule out a possible fracture. The staff was fantastic. Bianca is the sweetest most helpful person I have come across in a very long time. The rest of the staff was wonderful too and made sure my grandson was taken care of. We waited about 2 1/2 hrs to be seen but in all fairness to them, the place was packed with sick people. I would definitely recommend them to anyone seeking urgent care.

I was able to choose a Labcorp location and schedule an appointment. Check in was easy, and I only needed to provide my name and DOB. They were able to locate my order in their system. They were already aware that my labs were paid for prior to the appointment. I had my labs done on a Wednesday, and I received my results by Saturday. Great experience.