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in Otterbein, IN.

My husband and I were sick and wanted to be seen on a Sunday morning. The wait time was about 15-20 minutes. We were brought into the exam room and the nurse quickly asked our symptoms, took our vitals, and did a strep test on both of us. The doctor came in in a timely manner and asked our symptoms also and let us know what she thought was wrong with each of us. Everyone from the front desk up to the doctor were very pleasant and didn’t make us wait long.

Had a minor issue to deal with and visited the Unity Intermediate Care. Staff was receptive and Dr. Riggs was personable and displayed exceptional bedside manner. Total time spent in the urgent care was 30 minutes and picked up my prescriptions 27 minutes after I left the facility.

My place of employment uses API and I also use it as my primary personal care. I went to Brownsburg yesterday to urgent care (because API is not open on weekends) (recommended by my virtual online visit as well) and was REFUSED service. I had already tested positive for Covid a week ago after doing a test at home and had some concerns I felt needed a professional’s input on. So I went to API today and also took my fiancé who was showing signs of Covid. They took us both right in together. All the staff from the front desk to the back of this clinic were amazing. (As Always) Tammy is by all means the BEST with a wonderful personality as are the Doctors who are also so friendly and outgoing. Always listening to what you have to say and will always have you smiling about something while there. Tammy’s recommendations are on spot and her shots in the yang are the healing thang…. Two sick people left there today picked up are prescriptions and are finally on the road to recovery. And both tested negative for Covid. And then there’s down to earth Lindsay Huber who also gets a thumbs up and a 10. We were seen and in and out in less than a hour. GREAT PLACE GREAT SERVICE EXCEPTIONALLY WONDERFUL STAFF.